Richsg1569 Posted October 22, 2012 Share Posted October 22, 2012 I have been building my spreadsheet of product info and uploading csv files to see how things look from time to time. Haven't had too much trouble. My catalog reached 414 products and now have image URLs. Tried to upload and got the following error: The website encountered an error while retrieving http://inhistimefarms.com/admin123/index.php?controller=adminimport&token=c8bd45f2d326cb4080c8e1d69180bf8a. It may be down for maintenance or configured incorrectly. I tried breaking the catalog into smaller sizes after reading some posts on this forum. I checked the PHP.INI file for time and file size. This is my PHP.INI : magic_quotes_gpc = Off; register_globals = Off; default_charset = UTF-8; memory_limit = 64M; max_execution_time = 18000; upload_max_filesize = 999M; safe_mode = Off; mysql.connect_timeout = 20; session.use_cookies = On; session.use_trans_sid = Off; session.gc_maxlifetime = 12000000; allow_url_fopen = on; ;display_errors = 1; ;error_reporting = E_ALL; Any help would be greatly appreciated. Thanks Link to comment Share on other sites More sharing options...
doubleD Posted October 22, 2012 Share Posted October 22, 2012 (edited) I have been building my spreadsheet of product info and uploading csv files to see how things look from time to time. Haven't had too much trouble. My catalog reached 414 products and now have image URLs. Tried to upload and got the following error: The website encountered an error while retrieving http://inhistimefarm...0c8e1d69180bf8a. It may be down for maintenance or configured incorrectly. I tried breaking the catalog into smaller sizes after reading some posts on this forum. I checked the PHP.INI file for time and file size. This is my PHP.INI : Any help would be greatly appreciated. Thanks You can always upload it directly to ftp youradminfolder/import/ Make sure your import folder permissions are set to 775 Edited October 22, 2012 by doubleD (see edit history) Link to comment Share on other sites More sharing options...
Richsg1569 Posted October 22, 2012 Author Share Posted October 22, 2012 Thank you for your response, The file uploads to the server ok but the error occurs after clicking the import button. Link to comment Share on other sites More sharing options...
[email protected] Posted October 22, 2012 Share Posted October 22, 2012 (edited) Hi i have attached a csv file from epigoodies, can some some one help me to upload to prestashop. its giving me an error, thank you for your help thank you Edited October 22, 2012 by [email protected] (see edit history) Link to comment Share on other sites More sharing options...
doubleD Posted October 22, 2012 Share Posted October 22, 2012 Hi i have attached a csv file from epigoodies, can some some one help me to upload to prestashop. its giving me an error, thank you for your help thank you Where is it? Did you try without images? Link to comment Share on other sites More sharing options...
Richsg1569 Posted October 22, 2012 Author Share Posted October 22, 2012 Just tried uploading about 100 products and ignored the image url column. After a few seconds got the same error. Thank you again. I'm thinking of waiting till tomorrow and upgrading to version 1.5.2 1 Link to comment Share on other sites More sharing options...
[email protected] Posted October 22, 2012 Share Posted October 22, 2012 Where is it? Did you try without images? i couldnt even upload, can upload to the first level. when you try to import its showing only one column Link to comment Share on other sites More sharing options...
[email protected] Posted October 22, 2012 Share Posted October 22, 2012 i couldnt even upload, can upload to the first level. when you try to import its showing only one column Link to comment Share on other sites More sharing options...
Rjim781 Posted October 23, 2012 Share Posted October 23, 2012 I have about 5000 products. When I had trouble like this the titles contained goofy characters, semicolons apostrophes etc. where they should not be. Look for these carefully. Or run a filter to remove them - very wacky things can happen otherwise. Link to comment Share on other sites More sharing options...
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