"Error: Big Error"

[benjwalker]

When trying to upload a file to a product I'm getting the incredibly helpful error message - "Error: Big Error".

There seems to be little information on this elsewhere.

It's only a 3MB file, and it's worked fine with larger files in the past.

Any ideas?

[Amish Gramish]

http://www.prestashop.com/forums/viewthread/7707/general_discussion/help_digital_product_upload

I thought that worked out for me, but it must not have solved the problem for files over 100 MB for me.

Anyways, this should fix it for you.

[benjwalker]

Thanks for that. It turned out that specifiying upload limits within the PHP code had mysteriously stopped working.

Fixed it by using the php.ini file instead (which I believe my hosting provider has only just allowed).

Thanks again.

[Snol]

Hi benj, I have same problme, can you tell me where PHP.ini is i cannot locate.

thanks]
John

[Amish Gramish]

Hi benj, I have same problme, can you tell me where PHP.ini is i cannot locate.

thanks]
John

It should be in your main public_html folder.

[Snol]

Thanks Benji,

but still no php.ini file, I even downloaded Prestashop again from the site but cant find it in there, I sur eit must be somewhere?

John

[benjwalker]

It won't be provided by default, you must create it.

Will depend on your hosting as to wether it will work at all, or how it will work.

With my hosts I could create it within a subdirectory - in this case the root directory of prestashop. I believe this is specific to my hosting but it had to be called php5.ini as it's for PHP v5.

Hope that helps!

[Snol]

It does help a lot, I can sort it now.thanks