kitsuperstore Posted October 17, 2012 Share Posted October 17, 2012 When an order is placed i am not getting a copy of the invoice sent to me. Does anyone know where I can adjust this so i will receive a copy of the order when it is placed? thanks! Link to comment Share on other sites More sharing options...
El Patron Posted October 17, 2012 Share Posted October 17, 2012 back office-->modules-->mail alerts make sure enabled, and that you have selected email merchant on new orders... suerte Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 17, 2012 Author Share Posted October 17, 2012 thanks so much for your reply! i looked in my modules and i don't have anything called mail there. do you know the name of the module? thanks! Link to comment Share on other sites More sharing options...
El Patron Posted October 17, 2012 Share Posted October 17, 2012 the name of the module is 'mail alerts' in the search box type alerts...or expand all modules and find alerts... if you can't find it then post your ps version... Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 i searched mail and alerts and nothing comes up ....do i need to load a module for this? thanks again i'm using version 1.4.9.0 Link to comment Share on other sites More sharing options...
El Patron Posted October 18, 2012 Share Posted October 18, 2012 mailalerts.zipFetching info... this came with native 1.4.9.0 Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 hmm, i don't have it somehow what the hell. my shop is a fairly fresh copy too, all i have done so far is added a template. Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 do you know where i can download this module? when i search mail alerts in the modules they are all expensive ....thanks again Link to comment Share on other sites More sharing options...
El Patron Posted October 18, 2012 Share Posted October 18, 2012 it attached in my previous post http://www.prestashop.com/forums/index.php?/topic/195416-how-do-you-send-yourself-a-copy-of-the-orders/page__view__findpost__p__969140 Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 well this is messed up. i have this in my modules folder already but for some reason it does not show up for me in the back office. Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 any ideas for me? maybe it is hidden somehow? thanks again Link to comment Share on other sites More sharing options...
El Patron Posted October 18, 2012 Share Posted October 18, 2012 On 10/18/2012 at 8:37 PM, kitsuperstore said: any ideas for me? maybe it is hidden somehow? thanks again the idea for you would be to get someone to look at your back office and/or module. Because this doesn't happen to anyone else... Link to comment Share on other sites More sharing options...
kitsuperstore Posted October 18, 2012 Author Share Posted October 18, 2012 ok i guess the next thing i will do is overwrite the current files in that module with what you posted. some how it is turned off i think Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 18, 2012 Share Posted October 18, 2012 Hello kitsuperstore, you could delete it via FTP and reinstall it. It may show up then. If you want, try that out and let me know if it works for you. Link to comment Share on other sites More sharing options...
El Patron Posted October 19, 2012 Share Posted October 19, 2012 On 10/18/2012 at 9:30 PM, kitsuperstore said: ok i guess the next thing i will do is overwrite the current files in that module with what you posted. some how it is turned off i think You can do as suggest by the community, or whatever makes you happy. Link to comment Share on other sites More sharing options...
lucoral Posted October 19, 2012 Share Posted October 19, 2012 Aloha! Just to follow up - the mail alert module is in the Administration section of the modules, sometimes a module is not where one might expect. This is in 1.4.8.2. Martin 1 Link to comment Share on other sites More sharing options...
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