sam33r33 Posted October 16, 2012 Share Posted October 16, 2012 I cant login my admin panel , it is giving following error TECHNICAL ERROR: Details: Error thrown: [object Object] Text status: parsererror , please help me in sorting this problem. , even if i try to reset my password using forget password , it is giving same error/ http://mall4u.ae/psadmin this is my site link , i can access my site , and it is working fine , only the problem is i cant access my admin pannel. Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 16, 2012 Share Posted October 16, 2012 Hello sam33r33, what is the version of PrestaShop that you are running, have you done any upgrades or changes recently that may have caused this? Thanks for this information. Link to comment Share on other sites More sharing options...
sam33r33 Posted October 16, 2012 Author Share Posted October 16, 2012 Thanks for your kind replay Benjamin , m not sure about the version , i install it around a month back so i think it should be second last version , after my installations i haven't made any update , i just add my products and put some modules , like paypal etc. waiting for your replay regards sameer Link to comment Share on other sites More sharing options...
mikebt26 Posted October 16, 2012 Share Posted October 16, 2012 Thanks for your kind replay Benjamin , m not sure about the version , i install it around a month back so i think it should be second last version , after my installations i haven't made any update , i just add my products and put some modules , like paypal etc. waiting for your replay regards sameer I had the exact same problem after an update and could not get in to my admin even with change of password. Have you backed up your website at any stage? If so rolling back to this back up is probably the best option. I was lucky enough to have just backed up my site through my hostgator cpanel and was able to recover it easily and login. Cheers, Mike Link to comment Share on other sites More sharing options...
musicmaster Posted October 16, 2012 Share Posted October 16, 2012 I got this error after I had copied a shop. It may be the problem that you renamed the directory of the shop. In 1.4 that was possible. It looks nearly impossible in 1.5. Link to comment Share on other sites More sharing options...
sam33r33 Posted October 16, 2012 Author Share Posted October 16, 2012 thanks for replays guys , i did not take any back up so far , i dont know how to solve this problem , what i came to know is prestashop version is latest one , but there is no folder change , and it is install on root , Musicmaster , can u guide me about which folder your talking? may be it can solve my problem. Link to comment Share on other sites More sharing options...
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