Lieselot Posted October 16, 2012 Share Posted October 16, 2012 (edited) Hi, I'm having a few issues with my images since I upgraded. After the upgrade I moved the images to the new storage system, so I'm not sure whether the issues came from the update or from the image move. These are the issues: -I can't save any product images when creating or updating a product --> I get the error "An error occurred while copying image." -I can't regenerate the thumbnails for the products --> I get the error "Cannot write products images. Please check the folder's writing permissions." -when I delete a product, it does get deleted, but I still get an error -->"An error occurred during deletion" I managed to regenerate all other images by changing the rights to 755. I did the same for the product image files, but it didn't help. I think the two problems are related, but I'm not sure. I tried to put the image files of the old image system back on the server, but the problem remains. I did notice that there is a default image file for each file, but I have no idea whether this is normal or not, e.g 100-166-medium.jpg is accompanied by 100-166-medium_default.jpg. In addition to that, my site has doubled in size. I think it's due to the images as well. Can anyone help me with this? Edited October 16, 2012 by Lieselot (see edit history) Link to comment Share on other sites More sharing options...
Luna Posted October 16, 2012 Share Posted October 16, 2012 Try chmod 777 recusive on the images map 1 Link to comment Share on other sites More sharing options...
musicmaster Posted October 16, 2012 Share Posted October 16, 2012 Try regenerating .htaccess. Link to comment Share on other sites More sharing options...
Lieselot Posted October 16, 2012 Author Share Posted October 16, 2012 Luna, thank you so much! I thought 755 would be enough, but apparently a 777 chmod permission was needed on all the product image files. Strange, because the other images all worked fine with 755, only the product images needed a 777 it seems. All the issues are resolved now: I can save new images, I can delete images and I can regenerate the product thumbnails. You too thanks for the effort musicmaster, though I didn't need to try your solution anymore Link to comment Share on other sites More sharing options...
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