[SOLVED - SERVER ERROR] Slow Page Load Problem in 1.4.9 - Job Offer

[Mallee Boy]

My Site has slowed to a crawl and takes over a minute to load. Using 1.4.9.

 

Host Provider says problem is with .htaccess but I cannot find solution and I am not convinced that they are right.

 

Happy to pay if you can fix it and make my site run fast. I am looking for someone who can diagnose and fix the problem.

 

Christmas is almost here and I cannot afford any more loss of sales because of the slow page load.

Edited October 15, 2012 by David @ gfe. (see edit history)

[vynx]

another of .htaccess maybe you also can check performance setting in the BO like CCC, cache ...

[Mallee Boy]

Yes, I have done this. These settings are all the same and are correct. Although, I have not enabled mcrypt because I do not know what it means when it says that it, "requires the PHP extension "mcrypt"".

[vynx]

mcrypt : Mcrypt is faster than our custom BlowFish class, but requires the PHP extension "mcrypt". If you change this configuration, all cookies will be reset.

 

in the ciphering : Use Rijndael with mcrypt lib.

 

do you enable media server with use CDN?

 

try to use gtmetrix.com to see whats your problem.

[Mallee Boy]

Vynx,

 

I am using, "Rijndael with mcrypt lib" but I do not know what this means, "requires the PHP extension "mcrypt". What do I need to do to fulfil this requirement?

 

Also, I do not know what this means, "enable media server with use CDN?"

[vynx]

Subscribe a CDN services then enable media server in the performace menu

[Mallee Boy]

Once again, I have no idea what this means: "Subscribe a CDN services then enable media server in the performace menu". Sorry.

[vynx]

Lets discuss piece by piece. CDN is content delivery network like cloudcache,cloudflare,etc. At this point you know that?

[Mallee Boy]

OK, yes, I understand. Cloud Cache. But, before I go adding and paying for new services I think I should fix whatever problem has caused the web site to run slow.

 

As I said in my post, I am looking for someone who can diagnose and fix the problem. I need someone to investigate my current Shop configuration and diagnose the problem first.

[vynx]

Can you PM me content of your .htaccess and screen capture of admin performance in the BO?

[Mallee Boy]

Yes, OK. Thank You.

[Mallee Boy]

Here is the .htaccess file contents:

 

# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# WARNING: PLEASE DO NOT MODIFY THIS FILE MANUALLY. IF NECESSARY, ADD YOUR SPECIFIC CONFIGURATION WITH THE HTACCESS GENERATOR IN BACK OFFICE
# http://www.prestashop.com - http://www.prestashop.com/forums

<IfModule mod_rewrite.c>
# URL rewriting module activation
RewriteEngine on
# URL rewriting rules
RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2$3.jpg [L]
RewriteRule ^([0-9]+)\-([0-9]+)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2.jpg [L]
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$1$2.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$1$2$3.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^c/([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L]
RewriteRule ^c/([a-zA-Z-]+)/[a-zA-Z0-9-]+\.jpg$ /img/c/$1.jpg [L]
RewriteRule ^c/([0-9]+)/[a-zA-Z0-9-]+\.jpg$ /img/c/$1.jpg [L]
RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L]
RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L]
RewriteRule ^[a-zA-Z0-9-]*/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L]
RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*(/[a-zA-Z0-9-]*)+ /category.php?id_category=$1&noredirect=1 [QSA,L]
RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]* /category.php?id_category=$1 [QSA,L]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*) /supplier.php?id_supplier=$1 [QSA,L]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*) /manufacturer.php?id_manufacturer=$1 [QSA,L]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms=$1 [QSA,L]
RewriteRule ^content/category/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms_category=$1 [QSA,L]
RewriteRule ^lang-([a-z]{2})/([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html /product.php?id_product=$3&isolang=$1 [QSA,L]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)\.html /product.php?id_product=$2&isolang=$1 [QSA,L]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*) /category.php?id_category=$2&isolang=$1 [QSA,L]
RewriteRule ^404-error$ /404.php [QSA,L]
RewriteRule ^address$ /address.php [QSA,L]
RewriteRule ^addresses$ /addresses.php [QSA,L]
RewriteRule ^authentication$ /authentication.php [QSA,L]
RewriteRule ^best-chess-board-games$ /best-sales.php [QSA,L]
RewriteRule ^cart$ /cart.php [QSA,L]
RewriteRule ^contacts$ /contact-form.php [QSA,L]
RewriteRule ^discount$ /discount.php [QSA,L]
RewriteRule ^guest-tracking$ /guest-tracking.php [QSA,L]
RewriteRule ^order-history$ /history.php [QSA,L]
RewriteRule ^identity$ /identity.php [QSA,L]
RewriteRule ^manufacturers$ /manufacturer.php [QSA,L]
RewriteRule ^my-account$ /my-account.php [QSA,L]
RewriteRule ^new-chess-board-games$ /new-products.php [QSA,L]
RewriteRule ^order$ /order.php [QSA,L]
RewriteRule ^order-follow$ /order-follow.php [QSA,L]
RewriteRule ^quick-order$ /order-opc.php [QSA,L]
RewriteRule ^order-slip$ /order-slip.php [QSA,L]
RewriteRule ^oops-forgot-your-password$ /password.php [QSA,L]
RewriteRule ^discount-chess-sets-educational-board-games$ /prices-drop.php [QSA,L]
RewriteRule ^search$ /search.php [QSA,L]
RewriteRule ^sitemap$ /sitemap.php [QSA,L]
RewriteRule ^stores$ /stores.php [QSA,L]
RewriteRule ^suppliers$ /supplier.php [QSA,L]
</IfModule>
# Catch 404 errors
ErrorDocument 404 /404.php
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/gif "access plus 1 month"
ExpiresByType image/jpeg "access plus 1 month"
ExpiresByType image/png "access plus 1 month"
ExpiresByType text/css "access plus 1 week"
ExpiresByType text/javascript "access plus 1 week"
ExpiresByType application/javascript "access plus 1 week"
ExpiresByType application/x-javascript "access plus 1 week"
ExpiresByType image/x-icon "access plus 1 year"
</IfModule>
FileETag INode MTime Size
<IfModule mod_deflate.c>
<IfModule mod_filter.c>
 AddOutputFilterByType DEFLATE text/html text/css text/plain text/javascript application/javascript application/x-javascript
</IfModule>
</IfModule>

[JaydenL]

But what was the fix?

[Mallee Boy]

Jayden. For me the fix was to move hosts. My problem was a hosting provider issue.

[JaydenL]

Jayden. For me the fix was to move hosts. My problem was a hosting provider issue.

 

Thanks for getting back to us David. Great to know you found a fix!

[somits1]

Hi, This is somit using prestashop v1.5.6 English version. and my website is http://www.slmobileprice.com

 

I am trying to configure Performance - Ciphering option but getting error -  The PHP "Mcrypt" extension is not activated on this server.

 

Could you please tell me how to enable Rijndael with mcrypt lib.

 

Mcrypt is faster than our custom BlowFish class, but requires the PHP extension "mcrypt". If you change this configuration, all cookies will be reset.

Algorithm

 Use Rijndael with mcrypt lib. 
 Keep the custom BlowFish class.