maraveloJewellery Posted October 13, 2012 Share Posted October 13, 2012 Hi, installed 1.5.1 with no problems. Refreshed and compiled multiple times now but can't opem modles section in admin. Everything else seems to be just fine but when I click on modules I just get a blank white screen. Please help. Thanks, Malcolm Link to comment Share on other sites More sharing options...
MEG Venture Posted October 13, 2012 Share Posted October 13, 2012 It is probably because one of your third party modules is creating an error. Did you enable error messages using config.inc.php? Link to comment Share on other sites More sharing options...
maraveloJewellery Posted October 13, 2012 Author Share Posted October 13, 2012 Hi, thanks for responding. Err, no I didn't Link to comment Share on other sites More sharing options...
MEG Venture Posted October 13, 2012 Share Posted October 13, 2012 So please do and give us the error message you see. If you can't see any errors, you need to disable third party modules from the database one by one and see if it works or not. Link to comment Share on other sites More sharing options...
maraveloJewellery Posted October 14, 2012 Author Share Posted October 14, 2012 Hi, forgive my ignorance but can you tell me how to enable error messages using config.inc.php please? Link to comment Share on other sites More sharing options...
MEG Venture Posted October 14, 2012 Share Posted October 14, 2012 That's OK. You need to open config>config.inc.php and change the lines ralated to enabling error messages to "on", then upload to the ftp. Link to comment Share on other sites More sharing options...
maraveloJewellery Posted October 15, 2012 Author Share Posted October 15, 2012 So I need to change "off" to "on" and "false" to "true". OK, I'm off to do that and I'll respond with what happens. Link to comment Share on other sites More sharing options...
Greenpilgrim Posted October 15, 2012 Share Posted October 15, 2012 (edited) Hi, I had a problem after upgrading with modules page. see my post may be of some help, was a problem with paypal module and Dibs module. http://www.prestasho...608#entry959608 I used http://www.inmotionhosting.com/support/edu/prestashop-15/catalog-setup/enable-error-reporting to enable error reporting if that helps also. Thanks Chris Edited October 15, 2012 by Greenpilgrim (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 15, 2012 Share Posted October 15, 2012 Hello malcolm, Thank you for the message. If you could, please let us know what is the error displayed after turning on Error Reporting. This will allow all of us to better assist you. Caglar and Greenpilgrim both had helpful tips and forums posts for you to investigate further. Thank you for choosing PrestaShop! Link to comment Share on other sites More sharing options...
maraveloJewellery Posted October 15, 2012 Author Share Posted October 15, 2012 Hi, thanks for your help. The error message referred to the PayPal module. I've gone around in many circles but now I have made some progress by installing 1.5.1 again but this time using 1 click upgrade in prestashop modules. Previously I have always used Softaculous via my hosting cPanel without issues but this time it appears to have caused problems. Oh and I did remove the Paypal module first and re-installed the latest version. The solution isn't perfect. I think I have a lot of work to do yet to get everything functioning properly but at least the sites are live again and I have full access to admin. In particular product categories and features appear to be in a mess but that's a seperate issue. Thank you for helping me. Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 15, 2012 Share Posted October 15, 2012 Hello Malcom, I'm happy you have found a suitable solution for now. I suggest you make a copy of the database onto a test site and you can do any changes to the testfirst before you make the changes to the live site. This way, you can know beforehand what you up against in terms of errors or other issues. You can create a private subdomain with your test site and copy the database and files into a new clean database for your test site. Link to comment Share on other sites More sharing options...
MEG Venture Posted October 15, 2012 Share Posted October 15, 2012 You're welcome Link to comment Share on other sites More sharing options...
naeems Posted December 17, 2012 Share Posted December 17, 2012 That's OK. You need to open config>config.inc.php and change the lines ralated to enabling error messages to "on", then upload to the ftp. This work for me to find my problem in admin/modules. Problem was: I was enable to go to modules, i manually edit config=>config.inc.php file and enable error messages to on and upload to my server. That shows my module error and I fixed that, Now I can access modules page. Thank you so much 2 Link to comment Share on other sites More sharing options...
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