dixie Posted October 8, 2012 Share Posted October 8, 2012 (edited) I am using PS 1.5. Everything was fine until I was working in the BO. I edited preferences in the following: Customer Groups, Shipping, and Tax Rules. I went to check my front end ---- no website GONE! I don't know, or mess with code, so I have no Idea what happened. I have attached a screenshot. I tried choosing another template, and still a blank website - except for my logo and the mobile part of the footer. About to cry. Can someone please help? My Site: http://quilt4less.com/presta/ Edited October 9, 2012 by dixie (see edit history) Link to comment Share on other sites More sharing options...
clayton29657 Posted October 8, 2012 Share Posted October 8, 2012 (edited) you could go into your config/config.inc.php file and turn on error reports to see if there's any errors to display. I am no expert here only going by exp that others here have asked me to do Edited October 8, 2012 by clayton29657 (see edit history) Link to comment Share on other sites More sharing options...
dixie Posted October 8, 2012 Author Share Posted October 8, 2012 (edited) I see what the problem is - I think. For my customer groups - all are set to "unauthorized" modules. I "select all", then authorize and save, but go back to check and they did not get saved to be authorized.???? I am at a loss. Hope the moderator is listening. I keep trying to move the modules to be authorized, but they go back to unauthorized. I might be about to move a few at a time, but something is not working correctly. I hope a moderator can go to my admin and see what the problem is. Edited October 8, 2012 by dixie (see edit history) Link to comment Share on other sites More sharing options...
clayton29657 Posted October 8, 2012 Share Posted October 8, 2012 hmm what version of prestashop are you using? Link to comment Share on other sites More sharing options...
MEG Venture Posted October 8, 2012 Share Posted October 8, 2012 Did you force compile? And disable cache after re-authorizing? Link to comment Share on other sites More sharing options...
dixie Posted October 8, 2012 Author Share Posted October 8, 2012 I am using the newest 1.5.0.17 I did force compile. Part of the problem is in the Groups management. I get my modules authorized and saved, then when I go back later, all of the modules are moved back to "unauthorized" section. Seems like a bug, but I'm not smart enough to know what to check. Thank you guys for responding. Link to comment Share on other sites More sharing options...
MEG Venture Posted October 8, 2012 Share Posted October 8, 2012 Can the file system cache be on? And did you consider to authorize the modules directly from the database as an alternative? Link to comment Share on other sites More sharing options...
dixie Posted October 8, 2012 Author Share Posted October 8, 2012 The file system cache is on. I get the groups authorized, then the system kicks them back off. I don know how to authorize the modules from the database. I could give it a try, if it is not too hard to explain how I do it. I've been up almost 24 hours, so I have to hit the bed now - can't think anymore. Hope tomorrow will be better!!! Link to comment Share on other sites More sharing options...
MEG Venture Posted October 9, 2012 Share Posted October 9, 2012 File system cache should be off Link to comment Share on other sites More sharing options...
dixie Posted October 9, 2012 Author Share Posted October 9, 2012 I give up. I reinstalled 1.5. Lost my work. About ready to go to a hosted shopping cart. Not smart enough for this technical stuff. Link to comment Share on other sites More sharing options...
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