Evona Posted October 5, 2012 Share Posted October 5, 2012 (edited) Hi! I have problem with instalation of new prestashop software. I create database, its go ok, but problem is when instalation go forward. Please look at screen Edited October 5, 2012 by Evona (see edit history) Link to comment Share on other sites More sharing options...
maroc1994 Posted October 5, 2012 Share Posted October 5, 2012 hey, when you have to put information of your database like username and password in the installation. Did you do a check if it match? Link to comment Share on other sites More sharing options...
Evona Posted October 5, 2012 Author Share Posted October 5, 2012 Hey, yes its match. i change few times to be sure. Link to comment Share on other sites More sharing options...
maroc1994 Posted October 5, 2012 Share Posted October 5, 2012 hello, did you create a user in phpmyadmin? Link to comment Share on other sites More sharing options...
Evona Posted October 5, 2012 Author Share Posted October 5, 2012 Hi, Thank you for help, i solved the problem SOLUTION: the database prefix was ps_ i change for longer prefix ex. presta_ and its work 1 Link to comment Share on other sites More sharing options...
lucianoleon Posted October 5, 2012 Share Posted October 5, 2012 I have same problem. For me return this: Create default shop and languages See below: Link to comment Share on other sites More sharing options...
PS User Posted October 9, 2012 Share Posted October 9, 2012 My PrestaShop installation stopped at 88% with error Install theme 1. [object] [object], I gave full permission on all the folders and the parent directory, still no luck. First try of the version 1.5, fail, another unstable version? Advice? Thanks. Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 9, 2012 Share Posted October 9, 2012 Hello PS User, thank you for this message, is this a Fresh install or an upgrade? Link to comment Share on other sites More sharing options...
Ehinarr Posted October 16, 2012 Share Posted October 16, 2012 Here, a fresh installation crashes at 38%, i tried to install changing the tables prefix, also the installation language but without success: Populate database tables. Link to comment Share on other sites More sharing options...
laidak Posted October 19, 2012 Share Posted October 19, 2012 same problem! Link to comment Share on other sites More sharing options...
mino_sk Posted October 19, 2012 Share Posted October 19, 2012 I got the same problem as PS User. My installation fails by 88% with error Install theme 1. [object] [object]. After googling I found there is missing module "Themeinstaller" so I downloaded one, unzipped it to module directory, but it still doesn't help. Maybe it is necessary to activate this module? (I am newbie with Prestashop). We are speaking about fresh installation. Link to comment Share on other sites More sharing options...
Ehinarr Posted October 20, 2012 Share Posted October 20, 2012 Now, a fresh installation crashes again at 43%, when I choose do not install demo products and at the same point.... Quote Populate database tables. Link to comment Share on other sites More sharing options...
tarunb999 Posted October 31, 2012 Share Posted October 31, 2012 Now, a fresh installation crashes again at 43%, when I choose do not install demo products and at the same point.... Quote Populate database tables. Ditto the same error for me too Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 31, 2012 Share Posted October 31, 2012 Hello tarunb999, which version are you installing, 1.5.2? Have you tried to install it on a local host? Link to comment Share on other sites More sharing options...
jewell Posted November 1, 2012 Share Posted November 1, 2012 (edited) Hello, Problem when install 1.5.1.0, installer Fresh.. All is ok, but this error message --> At least one table with same prefix was already found, please change your prefix or drop your database what to do or change. Edited November 1, 2012 by jewell (see edit history) Link to comment Share on other sites More sharing options...
tarunb999 Posted November 1, 2012 Share Posted November 1, 2012 Hello, Problem when install 1.5.1.0, installer Fresh.. All is ok, but this error message --> At least one table with same prefix was already found, please change your prefix or drop your database what to do or change. All you have to do is Either: Go into your phpMyadmin ... and drop all the tables present Or: In the previous steps when you put the database details, in the Tables prefix text box: choose another prefix other than ps_ for eg: cart_ ... or shop_ etc All the best ... though I still couldn't install 1.5.2 despite changing prefix or other woodoo charms Link to comment Share on other sites More sharing options...
jewell Posted November 1, 2012 Share Posted November 1, 2012 Thank you very much, I got ahead, I changed pss_ ---> cart_ and install starting.. And install stop 34 %... "populate" Link to comment Share on other sites More sharing options...
vynx Posted November 1, 2012 Share Posted November 1, 2012 Thank you very much, I got ahead, I changed pss_ ---> cart_ and install starting.. And install stop 34 %... "populate" try PS 1.5.2 Link to comment Share on other sites More sharing options...
tarunb999 Posted November 1, 2012 Share Posted November 1, 2012 try PS 1.5.2 I don't think 1.5.2 will make a difference .. I tried banging my head with 1.5.2 but it didn't yield !!! So I'm now moving to 1.4.9 Don't know if PS guys are listening .. Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 1, 2012 Share Posted November 1, 2012 Hello tarunb999, could you please post your server configuration and hosting provider. I'm not sure what the problem could be server side. A fresh 1.5.2 installs fine for 99% of stores. Jewell, please try and install 1.5.2. Keep me posted Thanks Link to comment Share on other sites More sharing options...
tarunb999 Posted November 1, 2012 Share Posted November 1, 2012 Hello tarunb999, could you please post your server configuration and hosting provider. I'm not sure what the problem could be server side. A fresh 1.5.2 installs fine for 99% of stores. Jewell, please try and install 1.5.2. Keep me posted Thanks Dear Benjamin, Many thanks for your offer but as a last try I'm trying again to install 1.5.2 ( encouraged by your 99% stats) .. I really don't think there's anything wrong on the server side (also if there is, I cannot change it !!) If I get the same error msg I'll just install 1.4.9 as others have done. I know it sounds a bit funny but then I just want to get along with it .. Cheers. Link to comment Share on other sites More sharing options...
jewell Posted November 1, 2012 Share Posted November 1, 2012 (edited) Install 1.5.2 and the installation stops 12 %, Error is: SQL error on query Table 'table_access' already exists These 3 error messages 1, Database Server is not found. Please verify the login, password and server fields (DbPDO) (OVH Host) 2, At least one table with same prefix was already found, please change your prefix or drop your database (should drop but I can not) 3, install 12% SQL error on query Table 'table_access' already exists Edited November 1, 2012 by jewell (see edit history) Link to comment Share on other sites More sharing options...
jewell Posted November 2, 2012 Share Posted November 2, 2012 just i tried to fresh install presta 1.5.2.0 and all is well, but 56% which became maybe 20-30pc error.. could be a server time-out or something..? i delete all and testing now install fresh 1.5.1.0 presta shop version, questions 1.5.2.0 prestashop themeinstaller, is the worked ? today as a tried in my ps 1.5.2.0 another shop and did not work, install 100% but not work. Link to comment Share on other sites More sharing options...
tarunb999 Posted November 3, 2012 Share Posted November 3, 2012 (edited) Dear Benjamin, Many thanks for your offer but as a last try I'm trying again to install 1.5.2 ( encouraged by your 99% stats) .. I really don't think there's anything wrong on the server side (also if there is, I cannot change it !!) If I get the same error msg I'll just install 1.4.9 as others have done. I know it sounds a bit funny but then I just want to get along with it .. Cheers. OK GUYS ... AN UPDATE .. I GOT IT .. I INSTALLED 1.5.2 Succesfully The error that I was making is is that I was unzipping the downloaded folder (prestashop_1.5.2.0.zip) locally and then uploading all the files through FTP ( filezilla). I think some of the files were getting missed out and were not able to upload on the web server ( though the FTP software didn't mention any) What I did now is that 1. I uploaded the zip file on the web server and extracted it there ..in the cloud 2. I also gave really long prefix (10 letters). And bingo !!!! it worked like a charm .. I installed with demo products too. So I would ask everybody getting stuck to upload the zip onto the webservers and give a really long prefix .. All the best folks. Edited November 3, 2012 by tarunb999 (see edit history) 1 Link to comment Share on other sites More sharing options...
jewell Posted November 3, 2012 Share Posted November 3, 2012 I should test this Link to comment Share on other sites More sharing options...
jewell Posted November 3, 2012 Share Posted November 3, 2012 I will give them this, no longer interested I return to the old pre-installed 1.6.2 and maybe I will try to update manually the Maybe host options does not. One shop is 1.5.2 but second host Link to comment Share on other sites More sharing options...
mehnihma Posted November 7, 2012 Share Posted November 7, 2012 I have the same problem: I have same problem. For me return this: Create default shop and languages But when I use my old PS 1.5.1 it work With the file that I download from PS site it doesnt work? Link to comment Share on other sites More sharing options...
mehnihma Posted November 8, 2012 Share Posted November 8, 2012 And instalation with installatron works also? any ideas? Link to comment Share on other sites More sharing options...
wpseotop Posted November 8, 2012 Share Posted November 8, 2012 help me Link to comment Share on other sites More sharing options...
tarunb999 Posted November 8, 2012 Share Posted November 8, 2012 help me I'm not too good at this ... but try changing your character set in phpMyadmin .. it should work then. Link to comment Share on other sites More sharing options...
jewell Posted November 9, 2012 Share Posted November 9, 2012 Back to business, Maybe i I'm trying to still clean installation. Link to comment Share on other sites More sharing options...
adhee Posted November 12, 2012 Share Posted November 12, 2012 (edited) Last time installed ps 1.5.0 were smooth, now i'm installing 1.5.2 experiencing this problem.. what happened? Edited November 12, 2012 by adhee (see edit history) Link to comment Share on other sites More sharing options...
stevec Posted December 23, 2012 Share Posted December 23, 2012 (edited) I have the same problem during the install of 1.5.2.. During the installation process i get to 23% and fail with red cross at (Create default shop and languages). Go back to the database configuration step before and the error message is... At least one table with same prefix was already found, please change your prefix or drop your database. Look in the database and it has managed to create 219 tables. I have tried many times to install and always the same. Any help wold be appreciated. Tried everything that is mentioned above with no success. Edited December 23, 2012 by stevec (see edit history) Link to comment Share on other sites More sharing options...
Karmahacker Posted December 24, 2012 Share Posted December 24, 2012 (edited) The same problem i facing now : 12% Create settings.inc file Create database tables SQL error on query Table 'prs_access' already exists An error occured during installation... You can use the links on the left column to go back to the previous steps, or restart the installation process by Edited December 24, 2012 by Karmahacker (see edit history) Link to comment Share on other sites More sharing options...
greenf Posted December 27, 2012 Share Posted December 27, 2012 I have a same problem: stopped at 13% "Create database tables" during installation. How to resolve it? Link to comment Share on other sites More sharing options...
tarunb999 Posted December 27, 2012 Share Posted December 27, 2012 I have a same problem: stopped at 13% "Create database tables" during installation.How to resolve it? Hello all, I'm not much of a technical person in PS, so can share only my own experience. A few things that I did were: ------------------------------------------ 1. Uploaded the installation zip file which I downloaded from the Prestashop website on the web server. [ I did this so as to make sure that all the files get uploaded on the webserver and do not break my installation]. 2. Unzipped the installation file. 3. Created the database etc and during installation I gave a long prefix of approx 10 letters to Tables e.g myshopcart_ 4. Let the installation run according to default parameters like demo products etc. ------------------------------------ Everytime you face a problem or get stuck, I suggest going back to your database and dropping all tables and then giving a new prefix to tables. Oh yes...pray hard for your installation to work .. because its worth it :) All the best !!! And a Happy New Year 2013 Link to comment Share on other sites More sharing options...
parsifal Posted December 28, 2012 Share Posted December 28, 2012 (edited) Hello all. I also encountered an error at the stage "Create default shop and languages". In my case, it seemed like it was caused by a very long "Shop Name". I had entered a shop name 148 characters long, most of them non-Latin (maybe it makes some difference). In my second attempt, I started from scratch (dropped all tables from the prestashop DB and cleared all related cookies from my browser), I entered a shorter shop name (about 77 characters) and the installation completed with no errors. Maybe it's a bug? I am not really sure. I hope that my post will be useful to some of you and I wish you all a Happy New Year! Edited December 28, 2012 by parsifal (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 28, 2012 Share Posted December 28, 2012 Hello parsifal, was this install problem with a fresh install of 1.5.3? Thank you for the information. Link to comment Share on other sites More sharing options...
parsifal Posted December 28, 2012 Share Posted December 28, 2012 (edited) Hey Ben. No, it was with 1.5.2. Seriously, 1.5.3 is out? Was it sometime yesterday? My attempts were made about one or two hours before posting and I think that when I checked, the PrestaShop site still had the 1.5.2 version available for download... EDIT: I just tried a new 1.5.3 installation with a long shop name. Now, a warning appears: The field shop name is limited to 64 characters and the installation does not proceed, unless a "proper" shop name is entered. This should mean less trouble for users, so: nicely done and congratulations for the new release! Edited December 29, 2012 by parsifal (see edit history) Link to comment Share on other sites More sharing options...
RandomGeezer Posted June 7, 2013 Share Posted June 7, 2013 OK GUYS ... AN UPDATE .. I GOT IT .. I INSTALLED 1.5.2 Succesfully The error that I was making is is that I was unzipping the downloaded folder (prestashop_1.5.2.0.zip) locally and then uploading all the files through FTP ( filezilla). I think some of the files were getting missed out and were not able to upload on the web server ( though the FTP software didn't mention any) What I did now is that 1. I uploaded the zip file on the web server and extracted it there ..in the cloud 2. I also gave really long prefix (10 letters). And bingo !!!! it worked like a charm .. I installed with demo products too. So I would ask everybody getting stuck to upload the zip onto the webservers and give a really long prefix .. All the best folks. Guys this worked for me too... V1.5.4.1 - I moved all up to my host 1and1 and then used their Webspace Explorer to unzip and it installed! Thanks SO MUCH for this because it was driving my insane! Link to comment Share on other sites More sharing options...
brucedevries Posted August 7, 2013 Share Posted August 7, 2013 (edited) Solution! I see a lot of people having trouble at 12% of the installation. This is when PrestaShop is creating all of the tables and depending on your server this can take longer than the default execution time for a PHP script. Fortunately this can be configured, I own my serve and have root access so was able to change the PHP configuration. If you don't ask your tech support to increase the maximum script run time. I set it for 300 seconds, but probably way more than is needed, but you may need as much as 2 minutes. You can time it after the script time is increased. It can be reset after the install as it will probably will never exceed the run time when operating the store. It took me a long time to figure this one out! In addition to serving several web sites my server also is a media server and runs a bit-torrent client, so it is very busy. The new store will serve video on demand and sell DVD's. This problem can occur with all versions of PrestaShop at least till version 1.5.4.1. Maybe the configuration of the database can be split into two or more parts? Edited August 7, 2013 by brucedevries (see edit history) Link to comment Share on other sites More sharing options...
patelsanjay_mca Posted August 15, 2013 Share Posted August 15, 2013 I have problem in installation prestashop 1.5.4 on windows xp at 23%.which i have attached snapshot of that so please help me to pass out this issue. Thanks in advance for help. Link to comment Share on other sites More sharing options...
vekia Posted August 15, 2013 Share Posted August 15, 2013 hello when you're installing the store, your computer is connected to the internet? it's necessary. what language you're trying to install? 1 Link to comment Share on other sites More sharing options...
cazapata Posted August 21, 2013 Share Posted August 21, 2013 Thank you very much, I got ahead, I changed pss_ ---> cart_ and install starting.. And install stop 34 %... "populate" Me sucede lo mismo, por favor quien ha podido resolver el tema? Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 hello sorry for bothering you - can you write it in english here? we are in english section and not everyone here knows your language Link to comment Share on other sites More sharing options...
cazapata Posted August 21, 2013 Share Posted August 21, 2013 hello sorry for bothering you - can you write it in english here? we are in english section and not everyone here knows your language Hello. I need help in the installation of prestashop 1.5.4.1. During installation get the error: 1. Create file settings.inc 2. Create tables in the database 3. Creating default store and languages 4. Populate the table of the database An error occurred during the installation ... You can use the links that are in the column on the left to return to the previous steps, or even restart the installation process by clicking here. Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 where you trying to install your store? some free hosting? it looks like problem with permissions (script can't create file due to the permissions) + some connection problems (prestashop can't download lagnuage packs etc.) Link to comment Share on other sites More sharing options...
cazapata Posted August 21, 2013 Share Posted August 21, 2013 (edited) where you trying to install your store? some free hosting? it looks like problem with permissions (script can't create file due to the permissions) + some connection problems (prestashop can't download lagnuage packs etc.) No, it's my server, no problems with file permissions, everyone is 775 and as owner apache group. According to the apache log, seems to be something with the GD libraries, specifically "Fatal Error call to undefined function imagecreatefromjpeg ()" but my phpinfo tells me this with support for GD and worked other applications requiring GD. Upload the installer via ftp and decompressed from a terminal shell, giving the necessary permissions to the files. Edited August 21, 2013 by cazapata (see edit history) Link to comment Share on other sites More sharing options...
jonmig Posted August 31, 2013 Share Posted August 31, 2013 (edited) hi I had the same problem failing at 23% error :create default shop and languages and was advised by my host to do this! go to the php ini file and change the following: delete the CH MOD File turn SAFE MODE off (default is on) re-upload the ini file to the server Edited August 31, 2013 by jonmig (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted August 31, 2013 Share Posted August 31, 2013 you trying to install prestashop with default english language or with other one? if so, can you for test purposes install it with default english lang? Link to comment Share on other sites More sharing options...
Polyanyn Posted May 2, 2014 Share Posted May 2, 2014 Hello. I have an error when Im trying to upgrade Prestashop from 1.1.0.6 to 1.6.0.6. I do everything like have to do. http://doc.prestashop.com/display/PS15/Manual+update I have backuped my old database, after that I have imported it to new clean database through phpMyAdmin. I have copied Prestashop folder 1.6.0.6 include changed files (images, themes, etc.) to server. I have started install... and I have a problem on the step "Configure your database by filling out the following fields" when I were trying to test my database to connect. "At least one table with same prefix was already found, please change your prefix or drop your database" How can I resolve it? Maybe I need create new database during installation and then import old data to new database? But I have already tried do it through phpMyAdmin and I haved an error like "this table has already been created". Thank you for your support. Link to comment Share on other sites More sharing options...
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