PunkaTess Posted October 3, 2012 Share Posted October 3, 2012 I have created downloadable items in the admin tool. One of the Short description boxes says it appears in the product lists and on the top of the product page. However, when I chose the Insert/Edit Embedded Material, the media player does not show up in the product lists. Can someone tell me how to fix this issue? Here is an example: http://scrapjack.net/audiojack/14-l All four of those items have embedded preview players on the actual product page, but none of them show up in the product list page. How can I fix this? Thank you. I've attached screen shots of the admin tool, and the product list page. Link to comment Share on other sites More sharing options...
clayton29657 Posted October 3, 2012 Share Posted October 3, 2012 (edited) Hello Punkatess I was able to listen to the 1st product. Just want to make sure it's only a recording and not with a video? If it's only sound then it showed up for me using chrome. Have you tried different web browsers in your findings? Ok the 1st & 2nd products are working but 3rd and 4th are not. Cheers Clayton Edited October 3, 2012 by clayton29657 (see edit history) Link to comment Share on other sites More sharing options...
PunkaTess Posted October 3, 2012 Author Share Posted October 3, 2012 Yes, it's just audio. It shows up on the actual product page itself. I've tested that in every browser on both mac and pc, and phones. But I can't get it to show up on the preview in the product list. Do you see it there? I attached a screenshot to show which page it's not displaying on. Thanks! Tess Link to comment Share on other sites More sharing options...
PunkaTess Posted October 3, 2012 Author Share Posted October 3, 2012 Yeah, there were eight different type of embed options in the admin page, so each page has a different type. Some work in some browsers, some don't. It's not the actual product page I'm trying to fix. it's seeing the preview before you go to the actual product page. If you look at this one: http://scrapjack.net/audiojack/13-t You'll see it says .iframe preview right below the product name, but the preview player doesn't show up there. That's where I'm trying to add the player. Hope that helps to explain it further. Thanks! Tess Link to comment Share on other sites More sharing options...
clayton29657 Posted October 3, 2012 Share Posted October 3, 2012 hmmm no I do not see it on the product list. I will see if I can find a solution for you not sure if I can but will try. Clayton Link to comment Share on other sites More sharing options...
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