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[Solved] All tabs disappeared in back office after upgrade and rollback


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So I upgraded my site from prestashop 1.3.1 to 5.0.17 using the autoupdate module via my back office. I then checked the front side of the site and found that the friendly URLs were causing issues. I decided to rollback the installation and did so again via the autoupdate module.

 

I refreshed both the front and back office of the site, which produced blank screens for both. I downloaded a the prestashop 1.3.1 zip installation file and uploaded the missing themes, tools, translations and upload folder via FTP to my site. It then appeared via the front office like normal and I was able to get to the back office login page. I tried to login and it stated that the user or password weren't recognised.

 

I accessed the database and found the employee field empty. I created a new user and had a new password sent via the back office login. I was then able to login to the back office but have found that all of the tabs are now missing. Is this an admin access issue or do I need to upload more missing files from the botched rollback?

 

If I need to edit my access rights can I do this via my database as I obviously can't access the employee tab in the back office.

 

Thank you.

Edited by fancydressqueen (see edit history)
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I've just realised that a number of the fields in my database are missing. I have a backup created by the autoupdate module but the files are in 6 different zip files. Do I simple merge all of the data in the text files and upload them to the database?

 

The missing fields include the ps_access field, which I presume controls my admin priviledges. Is this correct?

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