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Authentication Failed on Some Browsers


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Hi, I've been installing prestashop 1.5, everything goes well, I can see FO n BO and try to login, everything's fine.

 

However when I launched the web, and customer starts to complain :

1.After creating account, some customers can't see My Account redirect to login page without authentication at all ( In my BO i can see them already registered)

 

2.Can't login at all when using android browser, I've tried many times

 

3.Some firefox browser can't login too

 

I've found the only difference between able to login and unable is :

 

Able to login:

www.mywebsite.com/index.php?my-account (Login Successful)

 

Unable to login :

www.mywebsite.com/index.php?controller=authentication&back=my-account (After login shows login page again and nothing happen)

 

I need help fixing this problem, I hope anyone can help me. Thank You in advance.

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Hello! I have the same issue. Tried it many times in Chrome and it is not working, then on IE9 worked the first time, logged out and tried it again later and it did not worked. Tried it in firefox and worked a few times, but now is just taking me back to the log in page :( any clue on how to fix this issue?

 

Regards,

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Wuisma found the solution.

It's not a cookie problem.

 

Hi,

 

first of all sorry for my english, i think that, in some cases, is a problem whith the cookies and the domain configuration (in SEO & URLs).

 

If you observe the cookies using the developer tools of chorme, for example, you can see cookies with two diferents domains with www and without www, so i tray to erase the www. in the domains in SEO & URLs. Now i have only one domian for the cookies and it seem to work without problems.

 

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