telka043 Posted September 24, 2012 Share Posted September 24, 2012 When a customer have ordered i have at least 2 accounts from him. I don't know what to do or where to solve. Please look at the pic to see what i mean. They have all the same emailadresses and stuff. Please help!!! Link to comment Share on other sites More sharing options...
tomerg3 Posted September 25, 2012 Share Posted September 25, 2012 You did not provide any useful information to help you resolve this (IE PS version, new / upgrade etc...) My guess is that those were created when checking out as a guest, probably multiple times. Link to comment Share on other sites More sharing options...
telka043 Posted September 25, 2012 Author Share Posted September 25, 2012 Sorry, i use PS vesion 1.4.8.2 at this time. Customers are not checking out as guest but as customer. How could they checkout with the same registerd emailadres? Look at the date, they are for the same customer the same. I installed the PS verion, like so many others i did, and this is the only one with this issue. Link to comment Share on other sites More sharing options...
tomerg3 Posted September 25, 2012 Share Posted September 25, 2012 The date is the same, but we don't know if the time is also the same. Can you reproduce the problem if you try to place a new order? Link to comment Share on other sites More sharing options...
FAST AERO Posted September 25, 2012 Share Posted September 25, 2012 Hello Telka, my customer have also their own transporter account number( like dhl, fed ex )..how did you offer to your customer to fill up their own account per order ? please help.. i' using prestashop 1.4.8.2 Link to comment Share on other sites More sharing options...
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