redshop Posted September 23, 2012 Share Posted September 23, 2012 I have a problem with "access denied" error occur after edit language, and after that every menu I click it show "access denied" like picture link below please suggest. Link to comment Share on other sites More sharing options...
bai3tzash Posted October 11, 2012 Share Posted October 11, 2012 I have the same problem :| Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 11, 2012 Share Posted October 11, 2012 Hello bai3tzash, try the suggestion at the bottom here and let me know if this helped. Link to comment Share on other sites More sharing options...
bai3tzash Posted October 12, 2012 Share Posted October 12, 2012 Thanks, it worked. I changed my First Name. Link to comment Share on other sites More sharing options...
musicmaster Posted October 15, 2012 Share Posted October 15, 2012 I tried but I was not allowed to change the name or the color. (error message in Dutch translated like something as: you have no permission to disable or remove the last administrator account. You have no permission to add something). I did not see the scrolldown menu that was mentioned on the other forum entry. Maybe that happens only when there is more than one administrator defined. Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 15, 2012 Share Posted October 15, 2012 Hello musicmaster, in version 1.5 can you try going to Administration-Employees and tell me if you are super admin? You can toggle it off and on or change the name as bai3tzash did. Link to comment Share on other sites More sharing options...
musicmaster Posted October 15, 2012 Share Posted October 15, 2012 Hello Benjamin, I didn't have a menu. I had only the "my preferences" option right between my shop logo and there I couldn't change anything. I have tried to look in MySql but I couldn't find which table contains the relevant employee settings. It would help me and others greatly if you could mention that table. In the mean time I have tried to roll back the update and lost all access. Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 15, 2012 Share Posted October 15, 2012 Hello musicmaster, is this a new install or an upgrade? When you rolled back, what do you mean lost access? You are not able to log in? Link to comment Share on other sites More sharing options...
musicmaster Posted October 16, 2012 Share Posted October 16, 2012 Hello Benjamin, No database info yet? With losing access I mean that I get a blank screen in the BO and internal server error (500) at the FO. Today I tried what happened with this setting if I enable the error settings on this installation. The result was an "offline" message at the FO (what of course is correct as I switched the shop off for the upgrade) and the attached screen in the BO. I compared the database of this failed installation with that of a successful update on a test computer. The differences were too extensive to list: on the server all tables alphabetically before attachment were missing (including access) while the server had many _shop tables that the test update missed. Link to comment Share on other sites More sharing options...
piercingpusher Posted January 26, 2013 Share Posted January 26, 2013 No solutions to this problem yet? Link to comment Share on other sites More sharing options...
siomosp Posted February 19, 2013 Share Posted February 19, 2013 Hello , for prestashop 1.5.3.1 my solution was this At table ps_tab_lang the tabs lang was incorrect. Editing the table and adding the correct language id , made my tab accesible again for Greek language The solution came from topic http://www.prestasho...in-back-office/ Link to comment Share on other sites More sharing options...
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