duster Posted September 19, 2012 Share Posted September 19, 2012 When an order is placed, the order confirmation email is sent to the customer, but the staus emails such as 'preparation in progress', 'awaiting bank wire payment' etc are not sent. Neither are emails sent to the customer when the order status is changed manually, despite the appropriate fields being ticked on the 'order status' page to 'send e-mail to customer'. The e-mail template files are in place in 'mails' folder. No errors are generated on my server. I'm using ps 1.4.8.2 Any ideas? many thanks. Link to comment Share on other sites More sharing options...
gsoffer Posted May 23, 2013 Share Posted May 23, 2013 I have the same problem and I am using the latest version of 1.5.4.1 Link to comment Share on other sites More sharing options...
rgangwani Posted August 11, 2013 Share Posted August 11, 2013 SAme Problem in 1.5 Link to comment Share on other sites More sharing options...
vekia Posted August 11, 2013 Share Posted August 11, 2013 you mean, that order confirmation email works well, and all other related to the status changing not? Link to comment Share on other sites More sharing options...
rgangwani Posted August 11, 2013 Share Posted August 11, 2013 Yes, and where can we edit texts for all the emails..?? Link to comment Share on other sites More sharing options...
gsoffer Posted August 11, 2013 Share Posted August 11, 2013 At the end I bought a modul for EUR 10 and it solved the problem. Now I can attachmy invoice automaticaly to a generated e mail. Link to comment Share on other sites More sharing options...
vekia Posted August 12, 2013 Share Posted August 12, 2013 Yes, and where can we edit texts for all the emails..?? you can edit contents of emails in the localization > translations tab from first drop down select "mail translations" then click on flag (language) for which you want to change / edit mail contents Link to comment Share on other sites More sharing options...
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