naykel Posted September 18, 2012 Share Posted September 18, 2012 Hi All, I am new to prestashop and I have been putting a lot of time into learning how it works but I have hit a problem that I can't solve. Any changes, I make are not updating on my site straight away, sometime it can take 10min sometimes it can take 5hours. I am aware that this has to do with cache but all the work arounds I have read up on have not fixed my problem. I have disabled the Cache and enabled Force Compile and did a refresh manually, but it still does not work. I just recently updated my shop to ver 1.5.0.17 to see if this would fix the problem but it has done nothing. I have even tried to clear the cache manually before by emptying the following folders /tools/smarty/compile /tools/smarty/cache /tools/smarty_v2/compile /tools/smarty_v2/cache Since I have upgraded these folders no longer exist I only have a smarty folder but it does not have compile or cache. This is a very frustrating problem as I need to see the changes to help me learn what I am doing. Any help will be greatly appreciated Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2012 Share Posted September 18, 2012 Can you be more specific about what changes you are making but not seeing? Link to comment Share on other sites More sharing options...
naykel Posted September 18, 2012 Author Share Posted September 18, 2012 Any change that I make to the theme or layout is what is not updating. for example if I change the logo position from the left to the right or if I change the background image of a block. Any changes I make through the BO like front page text changes immediately. Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2012 Share Posted September 18, 2012 clear your browser cache when updating .css (assuming you have expires for browser cache) as you are probably changing the .css for logo. make sure to use f5 often, i.e. refresh without using browser cache... if you are changing .tpl files then you must turn off smarty cache. and it helps if you specify exactly which file you updated that does not show...as there are several kinds of caches...I have problems running file cache...for example Link to comment Share on other sites More sharing options...
naykel Posted September 18, 2012 Author Share Posted September 18, 2012 Yes you are correct I am changing the .css with a program called stylizer as I am only new to this I have not got to the .tpl files yet. I have tried to clear everything I have even used different computers at different locations still with no joy. I also have checked the .css file through my ftp after I have made changes to make sure the changes have in fact been saved and they have they are just not reflected on my site. Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2012 Share Posted September 18, 2012 I assume, that if you are making .css file changes, you are modifying themes/yourthemname/css/global.css, is this where you are checking for your .css changes via FTP? Link to comment Share on other sites More sharing options...
naykel Posted September 18, 2012 Author Share Posted September 18, 2012 Yes that is correct Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2012 Share Posted September 18, 2012 then if you clear your browser and you have file or memchace turned off there is no reason I can think of why it is not showing... Link to comment Share on other sites More sharing options...
naykel Posted September 18, 2012 Author Share Posted September 18, 2012 That's what I think but still it does not work. As I have not really done anything to my shop yet do you think a fresh install will work? Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2012 Share Posted September 18, 2012 I contact my hosting company and explain the situation, and feel free to pm me and I can look at your site closer. Link to comment Share on other sites More sharing options...
yewster Posted September 19, 2012 Share Posted September 19, 2012 Could you give us the link to your prestashop's website? It's easier if we can take a peek at the changes you made in global.css Link to comment Share on other sites More sharing options...
ajtj Posted February 21, 2013 Share Posted February 21, 2013 No solution to this. I'm having the same problem, after updating the background image in the global.css file it won't show, and then suddently it works and it's gone again`? Is it a problem with my hosting company? Cheers Asger Link to comment Share on other sites More sharing options...
Attrexx Posted April 19, 2015 Share Posted April 19, 2015 (edited) Actually this is the exact same problem I have with my site. Cleared cache automatically and manually, cleared browser cache, even tried diff computers. Disabled/caching on fs and css and back again numerous times. Changes in css files (not only global.css) are on the server but do not reflect. It feels like there's a "permanent caching" active somewhere, but it's not. It's just the feeling because the site gets 'stuck in time' and reflects changes at random intervals, sometimes hours, and not on all computers at once. It's an INSANE problem! My site is here: http://condurbyalexandru.com/d-alexandru/ I cannot face my clients saying I made required changes and the chancges not showing. I am not a newbie so I know almost everything about caching systems. But the issue is real and damaging. Please help! Edited April 19, 2015 by Attrexx (see edit history) Link to comment Share on other sites More sharing options...
Attrexx Posted April 19, 2015 Share Posted April 19, 2015 Forgot to mention my PS version is 1.6.0.14 Link to comment Share on other sites More sharing options...
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