KevinJo Posted May 12, 2009 Share Posted May 12, 2009 Hello Prestashop forums,I was going to post this in bugs, but it seems that I cannot do that yet because of my membership status.My name is Kevin and I am trying to build a site however I just have 1 problem that I need to fixI am having the biggest problem with the shipping zones. I create zones but it does not save withthe carrier, therefore at checkout, it gives the message "There is nocarrier available that will deliver to this address! "How would I fix this? If you could redirect me to a tutorial, that would begreatThanks to everyone in advanced :] Link to comment Share on other sites More sharing options...
Masino Sinaga Posted May 12, 2009 Share Posted May 12, 2009 Make sure when you create or edit the carrier, you have checked the proper zone checkbox where the customer's address located. For example, the customer's address (based on his/her country and state) located in Europe zone, then the carrier that customer select when he/she create an order has the Europe zone, or you have checked this Europe zone while you create or edit that carrier. Please check again. Good luck! ;-) Link to comment Share on other sites More sharing options...
KevinJo Posted May 12, 2009 Author Share Posted May 12, 2009 Make sure when you create or edit the carrier, you have checked the proper zone checkbox where the customer's address located. For example, the customer's address (based on his/her country and state) located in Europe zone, then the carrier that customer select when he/she create an order has the Europe zone, or you have checked this Europe zone while you create or edit that carrier. Please check again. Good luck! ;-) Hello Masino :],Thank you for your reply, however my problem occurs with the carrier. I try to save a zone to the carrier, but it dosent save, I click the checkbox but I everytime I go in to edit the carrier, the zones are not saved here is a screenshot Link to comment Share on other sites More sharing options...
Masino Sinaga Posted May 12, 2009 Share Posted May 12, 2009 Unfortunately, I could not access that URL, even I have tried several times, the result from my browser is always: The requested URL could not be retrievedWhile trying to retrieve the URL: http://i175.photobucket.com/albums/w155/kevinjo_2007/layout stuff/screen-5.jpg I am currently using 1.2 Alpha 1 version as this version is not recommended for production. I tried in my localhost, everything is just fine. When I checked one of the zone item, then I clicked on the Save button, there is no error happened and the changes has been succesfully saved. Actually, this error has ever happened with me, as I have not checked the zone checkbox which has the relationship to the customer's address. But, after I checked this, everything was go back normal and the customer can select this carrier and finish his/her order. Link to comment Share on other sites More sharing options...
KevinJo Posted May 13, 2009 Author Share Posted May 13, 2009 I figured out the problem. The 1.2 Alpha version does this (Im guessing it is a bug) and I reinstalled with 1.1 stable and now it works :] Link to comment Share on other sites More sharing options...
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