oldlock Posted September 17, 2012 Share Posted September 17, 2012 While my store was in setup and testing the email address was set to a temporary one. Now we wish to go live I have changed it in > Preferences > Contact information But the emails are still coming from the old address ?? is there anywhere else it needs to be changed or updated. Compile did not help. Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted September 17, 2012 Share Posted September 17, 2012 What emails are you talking about? Contact form emails? Orders? Marty Shue Link to comment Share on other sites More sharing options...
oldlock Posted September 17, 2012 Author Share Posted September 17, 2012 If a customer places an order it is shown as coming from the 'shop' email. This is the email address I wish to update. Changing the address as detailed above has not worked. Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted September 17, 2012 Share Posted September 17, 2012 Change the email address in the mail alerts module. That should do the trick . Marty Shue 1 Link to comment Share on other sites More sharing options...
oldlock Posted September 17, 2012 Author Share Posted September 17, 2012 Thanks, I've changed that and will test, I don't recall setting that up, is that populated during install ? Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted September 17, 2012 Share Posted September 17, 2012 You have to install the module during set up. It is not installed by default. Let me know if that solves the problem. Marty Shue Link to comment Share on other sites More sharing options...
Bejoy Cherian Posted September 27, 2012 Share Posted September 27, 2012 i have the same problem. i have done as you said (mail alert). But mails from contact us goes to the old mail still. Do u have any other suggestion ? Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted September 27, 2012 Share Posted September 27, 2012 The contact page emails are set under Employees > Contacts. You can configure the email addresses there. Hope that helps! Marty Shue Link to comment Share on other sites More sharing options...
Bejoy Cherian Posted September 27, 2012 Share Posted September 27, 2012 A big thanks Marty. you saved me. thanks for quick reply as well. it worked. Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted September 27, 2012 Share Posted September 27, 2012 You are welcome. Glad you got it to work. Marty Shue Link to comment Share on other sites More sharing options...
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