mecjos Posted September 16, 2012 Share Posted September 16, 2012 Hi, I have just upgraded my store from 1.4.7 to 1.5.17 and after upgrading I can not reach my front office, it gives internal server error. But I can log in to my admin panel. Additionally, I can not open some pages in admin panel (modules page, permissions page and some other pages..). That pages give same internal server error.. You can see a error page's screen shot in attached file. Thank you Link to comment Share on other sites More sharing options...
Kerm Posted September 16, 2012 Share Posted September 16, 2012 Try delete .htaccess file and clear cache/compile folder Link to comment Share on other sites More sharing options...
CrS27 Posted September 17, 2012 Share Posted September 17, 2012 Server error 500 may be due to a configuration problem with the server, and most often it's due to error in the .htaccess or possibly a php.ini Most probably it isn't in a PHP script, the web server can't even get to that, because it's still processing how to handle the page request, so it uses the config files (httpd.conf and .htaccess files), but if there;s something it can't process, you see 500 error Check you .htaccess, be sure the file permissons are valid for the version of Apache you run. and also what about Mod rewrite rules with regular expressions? They may be the cause of the problem too. I know it's a lot of things to examine, and if you don't know how to do it correctly, better let a pro do it. I've also found an article on Presta configuration, it may be useful for you. Link to comment Share on other sites More sharing options...
mecjos Posted September 18, 2012 Author Share Posted September 18, 2012 Try delete .htaccess file and clear cache/compile folder Could you explain how I can clear cache/compile file. .Will I delete all files in them? Link to comment Share on other sites More sharing options...
mecjos Posted September 18, 2012 Author Share Posted September 18, 2012 Server error 500 may be due to a configuration problem with the server, and most often it's due to error in the .htaccess or possibly a php.ini Most probably it isn't in a PHP script, the web server can't even get to that, because it's still processing how to handle the page request, so it uses the config files (httpd.conf and .htaccess files), but if there;s something it can't process, you see 500 error Check you .htaccess, be sure the file permissons are valid for the version of Apache you run. and also what about Mod rewrite rules with regular expressions? They may be the cause of the problem too. I know it's a lot of things to examine, and if you don't know how to do it correctly, better let a pro do it. I've also found an article on Presta configuration, it may be useful for you. I don't know how I can modify the .htaccess file correctly.. It had been working before I upgraded it. Does it depend on version of ps? Link to comment Share on other sites More sharing options...
mecjos Posted September 18, 2012 Author Share Posted September 18, 2012 Try delete .htaccess file and clear cache/compile folder I tried that but it doesn't work.. Link to comment Share on other sites More sharing options...
mecjos Posted September 18, 2012 Author Share Posted September 18, 2012 I opened the error messages from config file and it gave following error; "Fatal error: Cannot make non static method ModuleCore::display() static in class PayPal in /home/content/01/9118201/html/modules/paypal/paypal.php on line 36" Link to comment Share on other sites More sharing options...
CrS27 Posted September 18, 2012 Share Posted September 18, 2012 Looks like this is a problem with PayPal module. maybe you should reinstall it. Link to comment Share on other sites More sharing options...
Kerm Posted September 18, 2012 Share Posted September 18, 2012 Try just delete paypal folder from /modules/ it can help! Link to comment Share on other sites More sharing options...
EngkusKusnadi Posted September 19, 2012 Share Posted September 19, 2012 this issue cause mod_rewrite in htacces, you can try this solution, open file classes/Tools.php go to line 2084, and comment until line 2094 /* if (function_exists('phpinfo')) { // If apache_get_modules does not exists, // we parse phpinfo(INFO_MODULES) return string ob_start(); phpinfo(INFO_MODULES); $phpinfo = ob_get_contents(); ob_end_clean(); if (strpos($phpinfo, $name) !== false) return true; } */ Link to comment Share on other sites More sharing options...
yaniv14 Posted September 19, 2012 Share Posted September 19, 2012 i have a question, i installed a new store 1.5 and when logging to admin panel and trying to access PREFERENCES/SEO & URL and i am getting Internal Server Error 500 . i just switched from Just Host server to Host Gator . i cannot figure this out , please see the error log below - [Wed Sep 19 00:16:41 2012] [error] [client 79.181.236.109] File does not exist: /home/yaniv14/public_html/500.shtml, referer: http://tiranoltd.com/admin14/index.php?controller=AdminPreferences&token=34fbbaabc6f7a56df8bffcf98b9bbaf3 I would appreciate any help thank you 1 Link to comment Share on other sites More sharing options...
Kerm Posted September 20, 2012 Share Posted September 20, 2012 Edit config/config.inc.php by hands Link to comment Share on other sites More sharing options...
Kerm Posted September 20, 2012 Share Posted September 20, 2012 This error nothing important.. Link to comment Share on other sites More sharing options...
zackv1 Posted September 24, 2012 Share Posted September 24, 2012 I have the same problem as Yaniv14. Tried to upgrade 1.4.8.2 to 1.5.0.17 and did a fresh install, but when I try to access PREFERENCES/SEO & URL or CONFIGURATION INFORMATION, I get Internal Server Error 500. I am with Hostgator and have talked to their tech support but they said that they can't help me since it a third party error. Link to comment Share on other sites More sharing options...
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