I will not upgrade to 1.5.0 Final for at least 6 months

[vietnam]

For over 30 hours i tried to upgrade to 1.5.

 

The most common errors.

 

I upgrade, and then when i log in the back office, all the menus are open and nothing`s works.

 

My Solution - Download prestashop 1.5.0.17 and copy all the files from admin to the website, something is wrong there and not all files are copied.

 

I tried the other variant, with Fresh install.

Install ok, imposible to bring the products, categories, features, aliases, etc to the new version.

 

I tried with the upgraded version database, that i got from upgrading, i save the backup and tried to import :

 

1. Full database import - Fails

2. Bits of database import - Fails. They are very interconnected, impossible to figure it what it`s connected to what.

If you import only

 

ps_category

ps_category_lang

ps_category_group

And the 2 others it will not work

 

CVS import did not work, importing like stupid and not holding the corect ID per product that was written on the CVS file. : Example of product 00002155

 

On the products page, i see only html code, the jquery tmy editor or what WYSIWYG it`s not working

 

The left tabs on the Product page are not working.

I tried to click images, atributes, no tab it`s working, tries to load, and then get me back on the same page.

 

Thanks prestashop team, you did a really amazing product with Prestashop 1.5 , but it`s only good for people that want to start a new online shop.

 

The upgrade process it`s simply impossible.

[clayton29657]

Hello Vietnam

 

If I remember correctly you're using the Electronic Store theme from Templatemela by your post yesterday if that is the case then that theme does not support the newest version of 1.5.0.17 I have spoke with the owner of Templatemela and they are still working on all for 1.4.9 theme upgrades then to 1.5.0.17.

 

I would suggest contacting them there before trying to use the install

[vietnam]

Hello Vietnam

 

If I remember correctly you're using the Electronic Store theme from Templatemela by your post yesterday if that is the case then that theme does not support the newest version of 1.5.0.17 I have spoke with the owner of Templatemela and they are still working on all for 1.4.9 theme upgrades then to 1.5.0.17.

 

I would suggest contacting them there before trying to use the install

 

I tried just to see how it`s it.

 

The theme works to install, there are some stuff that dont look good because it`s for 1.4.9 but overall it`s working ok the theme

[phrasespot]

I will not upgrade to 1.5.0 Final for at least 6 months

6 months may be too long but it is never a good idea jumping on a new version as soon at it comes out. Take a few weeks and run tests on a secondary install (as recommended by the developers) until you are satisfied that it will for you; each shop is different. I really don't understand this obsession of merchants to always have the latest version even if they have a perfectly working shop.

Edited September 16, 2012 by phrasespot (see edit history)

[SupaMonkey]

I upgrade, and then when i log in the back office, all the menus are open and nothing`s works.

I had the same thing, just press CTRL+F5 to force a refresh and the backend works normally then

[Trip]

I second phrasespot's answer. I said the same many times before .. wait with the first stable untill the biggest bugs are fixed. I could do 1 click upgrade and downgrade with no problems on my localhost so far. Maybe you have to reload pages sometimes and disable some incompatible modules but nothing which is unsolvable.

I recommeded you todo a manuall upgrade to find out where the problems are. Basically the only critical thing what happpens during the update are the changes to the database. When you do a manuall upgrade as I described in an answer to your earlier post,

http://www.prestashop.com/forums/topic/188119-imposible-to-upgrade-to-restore-a-database/page__p__930101#entry930101

you should see if and where are errors during the database operations occuring and hopefully you are able to fix them.

[ghostq]

i test in tow sites one can log in the back office but can't visit front office, another one can't visit products. These two sites are new sites for test not upgraded from 1.49. I think it is not right time to upgrade to v1.5 there are still many bugs.

[the.rampage.rado]

Clean you cache and cookies.

[arizonak]

6 months may be too long but it is never a good idea jumping on a new version as soon at it comes out. Take a few weeks and run tests on a secondary install (as recommended by the developers) until you are satisfied that it will for you; each shop is different. I really don't understand this obsession of merchants to always have the latest version even if they have a perfectly working shop.

 

I can give you one reason! The USPS module in version 1.4.8.3 only allows for Domestic shipping. A lot of cross border trade is done between US and Canada and I am probably losing business over this. I previously used Miva Merchant and had no problem with International shipping on the USPS API there. Moving to Prestashop has had many advantages for me and is easier for my limited knowledge. Perhaps Prestashop could insert whatever code is necessary into 1.4 to upgrade the USPS Module, then I can wait until the bugs are sorted out in 1.5

Arizonak

[phrasespot]

I can give you one reason! The USPS module in version 1.4.8.3 only allows for Domestic shipping. A lot of cross border trade is done between US and Canada and I am probably losing business over this.

You researched and determined that the one in 1.4.9.0 does allow international shipping?

[rseigel]

I'm with the OP.

 

This is easily the most screwed up major release of any Open Source project I've ever seen. Period.

 

Shop owner's are not here to be your bug testers. Final version should mean that it's ready for production. 1.5 obviously is not.

 

Just a sad joke I guess.....

[arizonak]

I'm with the OP.

 

This is easily the most screwed up major release of any Open Source project I've ever seen. Period.

 

Shop owner's are not here to be your bug testers. Final version should mean that it's ready for production. 1.5 obviously is not.

 

Just a sad joke I guess.....

Hey, come on now, this is free software you're complaining about. I'd love this to work first time, my hosting company tell me there's a problem with upgrading, so I'll wait a while. Just imagine that it has not really been released yet, that it actually comes out in 2 months time, what's the difference. And I don't think they mean for shop owners to be the bug finders, that's for the developers to get their teeth into eh?

[Dreamtheme]

6 months may be too long but it is never a good idea jumping on a new version as soon at it comes out. Take a few weeks and run tests on a secondary install (as recommended by the developers) until you are satisfied that it will for you; each shop is different. I really don't understand this obsession of merchants to always have the latest version even if they have a perfectly working shop.

 

Agree, also i think people normally think that the new version is more secure in terms against hacks and etc is the main reason to upgrade, also logic suggest that it must be more stable, fast and may have new cool features.

[rseigel]

Bottom line - it's a bug riddled mess of spaghetti code that should have never been released as stable.

 

We'll see what the future brings. I hope it gets better quickly.

[Trip]

I do not have a final opinion on ps 1.5. regarding stability.

For my taste there are missing some features which I hope will be activated soon. What I can not understand that people are now rushing with the update. Ok, if you tested the version and is ok there is nothing against that but we had now maybe 1/2 year time to test and play with the RC's and svn versions. That is basically what I did. The time consuming part was to write the error reports to the bug tracker. Most of the issues in the forum are clarified in the documentation. Why didn't some people test their upgrade with rc's and svn versions and in case of errors tried to resolve it with the dev team (e.g. Bugtracker?)? I mean a normal update takes about 5 minutes and if I have errors I can read around to find a solution or simple post it on the bugtracker.

But when someone tags his post with "30 hours of work for nothing" and says that he will loose his job when he can't get it to work in 2 days than sorry that I have to say, the preparation was more than miserable.

Best regards, trip

[snootlab]

Since 1.3.x all the updates to newer release are nightmares according to users, all the times bugs with db import and product pages, etc. That is a real issue for PS.

So i continue to run 1.3.2 with its bunch of bugs.

[steve_c]

Hey, come on now, this is free software you're complaining about.

 

I've spent nigh on $700 with Prestashop when I add up the templates and add-ons.

 

I have raised around 7 bugs on the tracker in the last 2 months and never get an answer on any of them.

 

Don't get me wrong - my shop is running well and I am pleased with the software. It's the best, most customisable shop I have developed on but support is nearly impossible to get when you need it.

 

I get the feeling that with this new release - the team are probably running around like headless chickens and are inundated with bugs.

 

From what I can gather, this version is probably out 1 - 2 months too early. It plainly needs more testing.

 

The best thing to do would be to wait it out at least 2 months and then upgrade.

 

I am only upgrading because of the multistore feature but if it wasn't a necessity I would stick with 1.4.9 for sure. Why fix it if it isn't broke?

 

Just my 2c

[sligo-oy]

First of all in any Open Source project, the users ARE the bug testers most of the time. So that's a load of crap. Without the users input towards the developers the project goes nowhere. You have to remember, you haven't ordered this software from a company that you pay for. Even if you have bought modules and themes, you still get the core for "free". Usually if it's free as Open Source, you will have to use time towards your projects instead of money. So when you complain about you using time on it, so have the developers. So quit bugging about it and use some other software or order your own with heavy expense.

 

I've seen some way worse OS projects gone south, but Prestashop does show that they are going forward. Not stopping, not going backwards, but going forward. Most OS projects just stop after time, which gives a headache if you've been using their software to extent.

 

And if you as a shop owner are naive enough to upgrade on the first week to the latest MAJOR release on your production shop, well that's just plain stupid. Use a sandbox to see if upgrades work before doing it for production site. Even with modules, it's not too hard. I would not do that even with Windows OS, which is quite proprietary software and quite widely used.

 

And when you make a statement out of "will not upgrade for a period of a time", well sure that's your option to make and have. But don't think it matters to anyone anything other than yourself. To me it's a pointless statement to make here in the forums and not very helpful to anyone. Forums are about helping others, asking questions etc.

 

I see these complaints on every Open Source forum I've read in one point or another and I'm just tired of this kind of bullshit. These people are dedicating their work, time and effort to create something, anything for the community and the community just keeps complaining. The other option would be that Open Source wouldn't exist and everything is proprietary, so better that way? So that everyone pays +10000$ for a webshop which has the featureset of core osCommerce from back in the day. Instead of spending 700$ for modules and themes, which gets you quite a nice setup for a modern webshop. Remember that with projects like Prestashop, EVERYONE has the ability to start a webshop, period. Without these projects I don't think there would even be so many webshops around.

[stevis2012]

For over 30 hours i tried to upgrade to 1.5.

 

The most common errors.

 

I upgrade, and then when i log in the back office, all the menus are open and nothing`s works.

 

My Solution - Download prestashop 1.5.0.17 and copy all the files from admin to the website, something is wrong there and not all files are copied.

 

I tried the other variant, with Fresh install.

Install ok, imposible to bring the products, categories, features, aliases, etc to the new version.

 

I tried with the upgraded version database, that i got from upgrading, i save the backup and tried to import :

 

1. Full database import - Fails

2. Bits of database import - Fails. They are very interconnected, impossible to figure it what it`s connected to what.

If you import only

 

ps_category

ps_category_lang

ps_category_group

And the 2 others it will not work

 

CVS import did not work, importing like stupid and not holding the corect ID per product that was written on the CVS file. : Example of product 00002155

 

On the products page, i see only html code, the jquery tmy editor or what WYSIWYG it`s not working

 

The left tabs on the Product page are not working.

I tried to click images, atributes, no tab it`s working, tries to load, and then get me back on the same page.

 

Thanks prestashop team, you did a really amazing product with Prestashop 1.5 , but it`s only good for people that want to start a new online shop.

 

The upgrade process it`s simply impossible.

 

Regarding menus etc....ctrl + F5 will sort that to refresh the cache.

Upgrade didnt work for me either so i did the manual update and it works fine now, except for a small free shipping issue, which i am trying to sort out

[Trip]

@snootlab I won't say that everything what glitters is gold with prestashop but it is nearly impossible to foresee every case during an upgrade process. Every User has a different hosting environment, server setup etc.pp. Some make dumb mistakes or do not read the documentation or in generell don't have a clue what they are really doing there. I will not blame it on the users but you can not blame it on the dev team too. If they have no feedback they can not fix it. BTW. I took the time to read the parts of the docu yesterday.

It is constantly updated and not so bad. They even say the older your version the more difficult the update will be

Best wishes, trip

[markb]

 

6 months may be too long but it is never a good idea jumping on a new version as soon at it comes out. Take a few weeks and run tests on a secondary install (as recommended by the developers) until you are satisfied that it will for you; each shop is different. I really don't understand this obsession of merchants to always have the latest version even if they have a perfectly working shop.

 

Agree, also i think people normally think that the new version is more secure in terms against hacks and etc is the main reason to upgrade, also logic suggest that it must be more stable, fast and may have new cool features.

 

You never want to be the first with any new software release in a production environment. I think PS is great and sometimes people forget it IS FREE and OPENSOURCE and requires community support to debug. Having said that maybe PS should reword the statement on the download page?

 

We strongly recommend that you use the latest version of PrestaShop to build an online store.

 

p.s. There seems to be two particular issues that are affecting many installs and upgrades - the server returns an Internal server error 500 either reporting this through

 

1. ajax (upgrade)

Error "[Ajax / Server Error] textStatus: "error" errorThrown:"Internal Server Error" jqXHR: "

Apart from information below also check http://forge.prestas...owse/PSCFV-4074 incase this is your issue.

 

or

 

2. on screen (during fresh install)

 

 

The installer script requires a minimum of 32 MB. See

http://forge.prestas...owse/PSCFV-2751

 

Also the script execution time exceeds the default apache time allowed for a script (usually 30 or 40 secs depending on the server OS).

 

The default for apache is usually set around 30 or 40 seconds depending on the version of apache and exact server setup etc..

 

This error is likely to affect many users as it is a default setting which probably cannot be changed by users of virtual hosts using Fast CGI. It will most likely require their hosting company to change this value - if they are willing.

 

Those using Fast CGI on a dedicated host and who have root access to their server can change the setting by amending the correct apache configuration file: the exact file and directory for this will depend on server OS. Also to further complicate things there are usually multiple "includes" or locations for files which are read in and combined to create the servers apache configuration. Which one you edit depends on whether you want to make a change global or affect only one domain. Indeed sometimes a new file needs to be created and then the host file rebuilt with a command and apache restarted. Therefore make sure you know what you are doing is correct for your setup and OS before changing any settings.

 

The directive which needs to be amended or added is

<IfModule mod_fcgid.c> IPCCommTimeout 150 </IfModule>

 

OR

 

<IfModule mod_fcgid.c> FcgidIOTimeout 150 </IfModule>

 

Depending on the version of apache.

150 is in seconds - this should be enough.

 

This value (FcgidIOTimeout 150) needs to be amended in either httpd.conf or added/amended to a vhosts.conf file.

 

Previous installers for PS have not required such long times for the scripts to complete, therefore perhaps the installer script needs to be reworked to get around this issue?

Edited September 20, 2012 by markb (see edit history)