timeinfocus Posted September 7, 2012 Share Posted September 7, 2012 A client emailed saying there are no shipping rates available to new zealand on my site however I am sure I set shipping up for that country. I cant understand it and Ive been trying to figure it out. The shipping module is very confusing! Any help would be much appreciated. www.worldofirishdancing.com thanks in advance Link to comment Share on other sites More sharing options...
Paulito Posted September 7, 2012 Share Posted September 7, 2012 Good morning. It is true that setting up the shipping options in prestashop can seem confusing but I would recommend that you go to: Back Office > Shipping > Carriers sub tab and check that you have done the following: How do I create a new carrier? Click "Add new". Fill in the fields and click "Save". You need to decide on a price range or a weight range for which the new carrier will be available. Under the "Shipping" tab, click either "Price Ranges" or "Weight Ranges". Click "Add new". Select the name of the carrier and define the price range or the weight range. For example the carrier can be made available for a weight range between 0 and 5lbs, and another carrier can have a range between 5 and 10lbs. When you are done, click "Save". Click on the "Shipping" tab. You need to set the fees that will be applied for this carrier. At the bottom on the page, in the "Fees" section, select the name of the carrier. For each zone, enter a price and click "Save". You are all set! The new carrier will be displayed to your customers. If this does not help let me know Also, it is always a good idea to let the forum know which version of ps you are using Hope this helps Paul Link to comment Share on other sites More sharing options...
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