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Shipping to New Zealand not available


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A client emailed saying there are no shipping rates available to new zealand on my site however I am sure I set shipping up for that country. I cant understand it and Ive been trying to figure it out. The shipping module is very confusing! Any help would be much appreciated.

 

www.worldofirishdancing.com

 

thanks in advance

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Good morning.

 

It is true that setting up the shipping options in prestashop can seem confusing but I would recommend that you go to:

 

Back Office > Shipping > Carriers sub tab and check that you have done the following:

 

How do I create a new carrier?

  • Click "Add new".
  • Fill in the fields and click "Save".
  • You need to decide on a price range or a weight range for which the new carrier will be available. Under the "Shipping" tab, click either "Price Ranges" or "Weight Ranges".
  • Click "Add new".
  • Select the name of the carrier and define the price range or the weight range. For example the carrier can be made available for a weight range between 0 and 5lbs, and another carrier can have a range between 5 and 10lbs.
  • When you are done, click "Save".
  • Click on the "Shipping" tab.
  • You need to set the fees that will be applied for this carrier. At the bottom on the page, in the "Fees" section, select the name of the carrier.
  • For each zone, enter a price and click "Save".
  • You are all set! The new carrier will be displayed to your customers.

 

If this does not help let me know

 

Also, it is always a good idea to let the forum know which version of ps you are using

 

Hope this helps

 

Paul

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