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Unpredictable/Incorrect search results


daztheblue

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I'm wondering if the community could lend a hand. We are at a bit of a loss.

 

We have a site almost ready to go live using PrestaShop™ 1.4.0.17 We are just doing some final testing and have come across a strange anomaly with the search.

 

http://tibard.preview3.co.uk/

 

The search is under the logo. It doesn't appear to be finding all the products.

 

If I type 'boot' or 'chef' its fine if I type 'shoe' it doesn't find anything, despite there being products named shoe.

 

We've tried the following to no effect.

  • Re-build entire index
  • Adding various weights to the search
  • Adding 'shoe' meta data to the product
  • Adding tags called 'shoe' to the product
  • Adding Aliases to the preferences 'shoe > shoes'

Is this a bug?

 

We get the same result when we revert back to the default template which leads us to believe its a configuration issue.

 

Many thanks in advance

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