JRGandara Posted September 1, 2012 Share Posted September 1, 2012 Hello! I´m using version Prestashop version 1.3.2.3 and everything works fine except in the Order Tab field New Message for the customer never worked. I click in New Message, write some text and the customer gets the e-mail, but empty without the text I wrote. Someone have any idea what is the problem or where to look? Any help will be appreciated. Link to comment Share on other sites More sharing options...
shokinro Posted September 2, 2012 Share Posted September 2, 2012 I used to use 1.3.2 before I moving to 1.4.6 later. I remember message function was working for me. Have you modified the mail template? You can try to restore the mail template to see if there is any changes. /mails/en/order_merchant_comment.html /mails/en/order_merchant_comment.txt Link to comment Share on other sites More sharing options...
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