Prestashop adds not bought products

[Pershing]

I have an important problem. After the checkout there are some problems when calculating total amount. The total amount in the order page of the control panel, and in the emails is wrong. How can I solve this?

 

for example...in the last order prestashop totally ignored one produt in the cart

 

I see that sometimes prestashop adds products that customers didn't put in the cart

 

Thanks

Edited August 31, 2012 by Pershing (see edit history)

[Carolina Custom Designs]

For assistance you will need to supply more information. For example, what PS version are you using? What payment method(s) are you using?

 

Marty Shue

[Pershing]

For assistance you will need to supply more information. For example, what PS version are you using? What payment method(s) are you using?

 

Marty Shue

 

i'm using 1.4.8.2

 

Payment methods are paypal and bank transfer

 

I think that tre problem is the test orders I made in the past. I can delete theme, but maybe they remain somewhere. Can be this the problem?

 

I see that the real problem is that prestashop adds not disired products . Tha total amount is correct.

 

The problem doesn't appear during checkout but in the admin panel order page and in the confirmation emails

Edited August 31, 2012 by Pershing (see edit history)

[Pershing]

should I remove old orders from database? how?

[Pershing]

after deleting order from admin panel I deleted old products from order_detail table in the database

 

everything is ok now