Mallee Boy Posted August 31, 2012 Share Posted August 31, 2012 (edited) Upgraded from 1.4.8.2 using auto upgrade and am now using PS 1.4.9 with latest Paypal Module. 3.0.9 Hosted Solution Error occurs when trying to pay by Credit Card in one page check out. Error Reads: Please return to the payment page and correct the address. I Found some information here which seems to relate to address layout or input in Paypal and Prestashop: http://stackoverflow...ect-the-address Any Help? Edited August 31, 2012 by David @ gfe. (see edit history) Link to comment Share on other sites More sharing options...
mir-aus Posted September 1, 2012 Share Posted September 1, 2012 I have a problem with discount code .. payapl doesn't calculate discount code on payment page correctly, I think something about TAX !! any suggestion? Link to comment Share on other sites More sharing options...
mir-aus Posted September 1, 2012 Share Posted September 1, 2012 i got this erro : Price payed on paypal is not the same that on PrestaShop. Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 2, 2012 Author Share Posted September 2, 2012 Yes, I got this error also when using gift wrapping and taxes where taxes are not used for overseas orders. So I got rid of gift wrapping and now its fine. But the problem needs to be solved. Link to comment Share on other sites More sharing options...
Fromparis Posted September 2, 2012 Share Posted September 2, 2012 Hi everyone, I'm struggling with a problem with Paypal, when a client try to pay with paypal it send him straight to a blank page with a message "empty card" at the top; what is wrong?I contacted paypal they said it comes from prestashop, my hosting is ipage. Can somebody help me?Please???? Link to comment Share on other sites More sharing options...
mir-aus Posted September 3, 2012 Share Posted September 3, 2012 Yes, I got this error also when using gift wrapping and taxes where taxes are not used for overseas orders. So I got rid of gift wrapping and now its fine. But the problem needs to be solved. what about Discount code? how can i fix that? Link to comment Share on other sites More sharing options...
Fromparis Posted September 7, 2012 Share Posted September 7, 2012 Hi mir-aus, i got rid of gift wrapping but it's still the same, what about the taxes, how did you do? Link to comment Share on other sites More sharing options...
mir-aus Posted September 7, 2012 Share Posted September 7, 2012 Hi mir-aus, i got rid of gift wrapping but it's still the same, what about the taxes, how did you do? i can not fix it, I use old PS now....(( new Paypal has to many problem, and no one say anything !! Link to comment Share on other sites More sharing options...
Fromparis Posted September 7, 2012 Share Posted September 7, 2012 Which PS version do u use?As i Will havé à look and upload it ) Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 7, 2012 Author Share Posted September 7, 2012 I am using 1.4.9 with paypal 3.0.11 I entered a bug in forge here: http://forge.prestashop.com/browse/PNM-446?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel They have since closed it but there is no notification that they fixed anything so I am no clearer about the problem. It would be good if you could help. Link to comment Share on other sites More sharing options...
clayton29657 Posted September 7, 2012 Share Posted September 7, 2012 (edited) Hello David @gfe. Just thought I would at least tell you all there's an updated version of Paypal that may fix your issues. it's 3.0.12 and is on the add-on store. Hopefully this helps with your issues Edited September 7, 2012 by clayton29657 (see edit history) Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 7, 2012 Author Share Posted September 7, 2012 (edited) Thanks Clayton. I checked it out. Absolutely no change. Paypal button is not clickable. Payment page brings up error telling me to correct my address - but doesnt tell me what is wrng with it. I have not yet had any feedback from Forge so I cannot even know what they found or attempted to fix. Edited September 7, 2012 by David @ gfe. (see edit history) Link to comment Share on other sites More sharing options...
clayton29657 Posted September 7, 2012 Share Posted September 7, 2012 (edited) Thanks Clayton. I checked it out. Absolutely no change. Paypal button is not clickable. Payment page brings up error telling me to correct my address - but doesnt tell me what is wrng with it. I have not yet had any feedback from Forge so I cannot even know what they found or attempted to fix. I sent the forum topic to someone within prestashop with these issues so he can try to fix them. To many people are having these problems. Hope it's fixed soon Edited September 7, 2012 by clayton29657 (see edit history) Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 7, 2012 Share Posted September 7, 2012 I made the STUPID mistake to upgrade to the v3.0.12 module from the prestashop addon store. It is riddled with bugs. Please vote for the bug I have created with 4 issues under: forge.prestashop.com/browse/PNM-474 In the meantime I need help to revert back to an older version of PayPal as I have now disabled the PayPal module as it is useless and seeing 99% of sales is through Paypal I am doomed! Theme: Prestashop New theme Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 7, 2012 Author Share Posted September 7, 2012 Seekapet, Do you need a copy of the last functional version of Paypal - Paypal 2.8.7? Uninstalling adn removing 3.0.12 and then adding and installing 2.8.7 should restore your Paypal to a workable state. Link to comment Share on other sites More sharing options...
mir-aus Posted September 7, 2012 Share Posted September 7, 2012 Seekapet, Do you need a copy of the last functional version of Paypal - Paypal 2.8.7? Uninstalling adn removing 3.0.12 and then adding and installing 2.8.7 should restore your Paypal to a workable state. 2.8.7 can works on PS 1.4.9.0? Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 8, 2012 Share Posted September 8, 2012 Will 2.8.7 work on PS 1.4.9.0? I managed to find an older version (not sure of number) and uploaded it however it created more errors with backward compatibility and shut modules home tab down, and site became in operable as it was opening to http://_ps_shop_domain_ as opposed to home page... SSL part of site was not working returning to 404 errors... How are these versions not tested for things like this? It seems to have knocked a lot of people out! Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 8, 2012 Author Share Posted September 8, 2012 I have Paypal 2.8.7 working fine on 1.4.9 Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 8, 2012 Share Posted September 8, 2012 David @ gfe - Are you able to please point me in the direction where I can download that version, this is absolutely killing me! Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 8, 2012 Author Share Posted September 8, 2012 Try downloading this. It paypal 2.8.7. It may have some modifications to images that I made but all the original material is their and it should work for you. Unzip it and install the folder via ftp in to your modules folder. Make sure you have uninsstalled and deleted your current (unworking) paypal. Here is the url: Let me know if you have problems. http://www.gamesfromeverywhere.com.au/paypal2.8.7.zip 1 Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 8, 2012 Share Posted September 8, 2012 I am a little bit slow. Can I just upload via cpanel or upload through the modules back office.? Link to comment Share on other sites More sharing options...
mir-aus Posted September 8, 2012 Share Posted September 8, 2012 Try downloading this. It paypal 2.8.7. It may have some modifications to images that I made but all the original material is their and it should work for you. Unzip it and install the folder via ftp in to your modules folder. Make sure you have uninsstalled and deleted your current (unworking) paypal. Here is the url: Let me know if you have problems. http://www.gamesfrom...paypal2.8.7.zip I see new Paypal come now 3.1.0!! Any one use that with 1.4.9.0? I am going tets first with 1.4.7.3 ( because I had problem with 1.4.9.0 and I use my old PS ) I can not test it by my self .... Link to comment Share on other sites More sharing options...
mir-aus Posted September 8, 2012 Share Posted September 8, 2012 I have tested new Paypal with 1.4.7.3 and works ok\ If any one test on 1.4.9 please advise .. Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 8, 2012 Author Share Posted September 8, 2012 (edited) I am a little bit slow. Can I just upload via cpanel or upload through the modules back office.? Either way should be fine. If you do it through CPanel you will unzip first and only upload the paypal folder Has anyone tested 3.1.0 with 1.4.9? Edited September 8, 2012 by David @ gfe. (see edit history) 1 Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 8, 2012 Share Posted September 8, 2012 Either way should be fine. If you do it through CPanel you will unzip first and only upload the paypal folder Has anyone tested 3.1.0 with 1.4.9? You are legend. It appears to be working fine now! I tested 3.1.0 in the early hours this morning and spend 4 hours trying to get my site up and running again. It just wouldn't work for me whatsoever. Same errors as in the previous version, drop down cart was missing, pay by paypal wouldn't work either... Again thank you so much for your help! Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 8, 2012 Author Share Posted September 8, 2012 Glad it works. The credit should really go to Fabio at http://nemops.com/ prestashop modules who tweaked that one for me and got it humming like bird! I look forward to when PS get this new paypal module one right. Link to comment Share on other sites More sharing options...
mir-aus Posted September 9, 2012 Share Posted September 9, 2012 I use new PayPal 3.1.0 with PS1.4.9.0 Works grate . No problem Link to comment Share on other sites More sharing options...
Fromparis Posted September 9, 2012 Share Posted September 9, 2012 I upload the 2.8.7 , it's still the same problem, empty card with a white page, I'm using the new version of prestashop 1.4.9 ; as the old paypal wasn't working as well. I'm really starting to stressing out; nothing is working to have a paypal module which works!!! Any place which can help me out, as I think 150€ is a rip off, price they charge you in prestashop to fix a problem Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 9, 2012 Share Posted September 9, 2012 I use new PayPal 3.1.0 with PS1.4.9.0 Works grate . No problem Has the discounts started working for you again? I upload the 2.8.7 , it's still the same problem, empty card with a white page, I'm using the new version of prestashop 1.4.9 ; as the old paypal wasn't working as well. I'm really starting to stressing out; nothing is working to have a paypal module which works!!! Any place which can help me out, as I think 150€ is a rip off, price they charge you in prestashop to fix a problem - Have you got geolocation enabled? if so try disabling it. - I find that i need to regularly clear my cache after I make changes otherwise i still see old content. - Switch the AJAX feature off, try it and then reswitch it on. - Have you made any custom changes that may have affected this? Link to comment Share on other sites More sharing options...
Fromparis Posted September 9, 2012 Share Posted September 9, 2012 Hi Prestashop newbie, Thanks for your answer and help, I've installed my prestashop 1 month ago, open the store 1st of September, but since Paypal never worked , I turned the geolocalisation off, delete the paypal version which was with prestashop then upload the new one, now I upload the version 2.8.7 and it's still not working. Where do you find the ajax feature in the back office? Link to comment Share on other sites More sharing options...
mir-aus Posted September 9, 2012 Share Posted September 9, 2012 Has the discounts started working for you again? Big YES Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 9, 2012 Share Posted September 9, 2012 Hi Prestashop newbie, Thanks for your answer and help, I've installed my prestashop 1 month ago, open the store 1st of September, but since Paypal never worked , I turned the geolocalisation off, delete the paypal version which was with prestashop then upload the new one, now I upload the version 2.8.7 and it's still not working. Where do you find the ajax feature in the back office? BO --> Preferences --> Search Has the discounts started working for you again? Big YES I am too scared to try it again! Link to comment Share on other sites More sharing options...
Fromparis Posted September 9, 2012 Share Posted September 9, 2012 I've just done everything you suggested me, still empty card and a big white page Link to comment Share on other sites More sharing options...
mir-aus Posted September 9, 2012 Share Posted September 9, 2012 I've just done everything you suggested me, still empty card and a big white page What is your website? Have you upgrade and downgrade ?? Link to comment Share on other sites More sharing options...
Fromparis Posted September 9, 2012 Share Posted September 9, 2012 Yes, i did it. http://www.fromparis.com.au/ If you can find what is wrong yu will make my day Link to comment Share on other sites More sharing options...
mir-aus Posted September 9, 2012 Share Posted September 9, 2012 Yes, i did it. http://www.fromparis.com.au/ If you can find what is wrong yu will make my day but your site works ok!! what is a problem exactly ? have you re submit your payapl details ? and have you install new Paypal? Link to comment Share on other sites More sharing options...
mir-aus Posted September 9, 2012 Share Posted September 9, 2012 Yes, i did it. http://www.fromparis.com.au/ If you can find what is wrong yu will make my day I need admin log-in , if you want to I can see what is a problem. from my website please email your admin details if you like.. Link to comment Share on other sites More sharing options...
Spidersiteme Posted September 13, 2012 Share Posted September 13, 2012 After uploading the latest paypal version from the addon now my checkout page its gone and when i delete the paypal it comes right back up. Im using 1.4.9 paypal 3.1.0 I need help please Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 13, 2012 Author Share Posted September 13, 2012 Yes, Spiderme, we are all hoping for a solution to this Paypal problem, however no one yet seems to be able to give us a solution. We will have wait and see what they come up with! Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 13, 2012 Share Posted September 13, 2012 the bug has been assigned to a prestashop support person... but still no resolution. Follow the bug report http://forge.prestashop.com/browse/PNM-474?focusedCommentId=59534#comment-59534 Link to comment Share on other sites More sharing options...
seekapet_com_au Posted September 15, 2012 Share Posted September 15, 2012 So has anyone dared to Update to v1.5? David @ gfe - If using the older version of PayPay module, would you recommend updating before upgrading a site? I use C-panel softaculous to do my upgrades for me. So much easier. Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 15, 2012 Author Share Posted September 15, 2012 I tried using the latest 3v releases of Paypal but they all had bugs which prevented the module from being used. So I am still using 2.8.7 with PS 1.4.9. I have not tried the new PS release 1.5 so I don't know how things will go. my advice is to sit tight and watch how others get on with their upgrade. When I do upgrade I will simply allow the latest versions of modules to be installed and then test them. If they don't work I will revert to previous module versions. This is what I did with Paypal when I upgraded to PS 1.4.9. Sorry I can't be more helpful. Link to comment Share on other sites More sharing options...
mir-aus Posted September 18, 2012 Share Posted September 18, 2012 I tried using the latest 3v releases of Paypal but they all had bugs which prevented the module from being used. So I am still using 2.8.7 with PS 1.4.9. I have not tried the new PS release 1.5 so I don't know how things will go. my advice is to sit tight and watch how others get on with their upgrade. When I do upgrade I will simply allow the latest versions of modules to be installed and then test them. If they don't work I will revert to previous module versions. This is what I did with Paypal when I upgraded to PS 1.4.9. Sorry I can't be more helpful. I am using new paypal, with 1.4.9 and no problem, which kind of bug you found ? Link to comment Share on other sites More sharing options...
Mallee Boy Posted September 18, 2012 Author Share Posted September 18, 2012 I am using new paypal, with 1.4.9 and no problem, which kind of bug you found ? The paypal button is not clickable and when trying to process credit cards I get an error telling me to fix the address. This is when using 1 page and guest check out with PS 1.4.9 and any Paypal module after 2.8.7 Link to comment Share on other sites More sharing options...
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