Can not see all countries in add adress

[aikiman]

Help needed,

 

I am a new user of Prestashop.

The shop works nice, but now we have a problem,

 

As a register customer wants to ad a extra adress

He can not see his country

The drop down list only shows a small part of the countries

 

When the a customer creats a new adress we can see all the countries

 

How do we fix this problem?

 

 

Arend

[El Patron]

back office-->shipping-->countrires

 

then enable the countries you want

[aikiman]

Thank you for responding elpatron

 

In back office shipping countries I have enable all the countries

When a coustumer register for the first time he can choose all the countries

But after register to add a 2e adres or change the adres there is limited choose in the countries

 

Do you know what this problem is?

[Dh42]

Under shipping >> countries at the very bottom do you have the countries set to only show the ones available that there are carriers too?

[hernanlr]

Hi,

On the Countries tab (shipping) on the back office, go to the very bottom of the page and choose NO to the option: Restrict country selections in Front-office to those covered by active carriers

Yes No

 

This should fix the country list from not showing.

 

 

 

 

 

 

WebRep

 

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[glennlawre]

This solved this issue for me - http://www.prestashop.com/forums/topic/174926-creating-a-new-account-address-country-drop-down-is-empty-causing-error-message/

 

Hi rachel,

In your Back Office, please go to Shipping > Countries and select the UK. There, please check if Country:name is listed under "Address Format." If not, that is likely the cause of your error.

 

 

I hope this helps.

 

-Mike