[SOLVED] My store is loading very slow

[fernandokerber]

Hi! I'm finishing my store but it is loading very slowly...

 

I have about 900 products and 4000 images....

 

 

I have the force compile disabled, and the cache enabled under Preferences>Performance

 

I tried to use the CCC (Combine, Compress and Cache) but the Cart Ajax stoped working. So the CCC is disabled.

 

I think my host doesnt have Memchached. Is it very important? Should I contact them to ask for Memcached?

 

I attached my Performance settings, please take a look.

 

Thanks!

Edited August 28, 2012 by fernandokerber (see edit history)

[benjamin utterback]

Hello fernandokober,

 

Thanks for the message. Have you checked any server error logs that might tell you more information about why the site is running slow. Also, you can download firebug for firefox add-on to see if FireBug shows any error. I hope this helps! Thank you for choosing PrestaShop!

[terraGirl]

Have you resolved the error? Based on your screenshot I've checked http://www.decorarunhas.com.br/loja/ and that loads reasonably quick for me (based in the UK, using Firefox). If you still have issues, let me know, happy to send screenshots from my connection to show speed.

 

PS: memcache is good but usually only availale for dedicated servers / VPS. It's certainly worth discussing with your provider if you have a dedi box, but it's not the only option to speed up sites. nginx as reverse proxy can also work well.

[Guest]

Have you resolved the error? Based on your screenshot I've checked http://www.decorarunhas.com.br/loja/ and that loads reasonably quick for me (based in the UK, using Firefox). If you still have issues, let me know, happy to send screenshots from my connection to show speed.

 

PS: memcache is good but usually only availale for dedicated servers / VPS. It's certainly worth discussing with your provider if you have a dedi box, but it's not the only option to speed up sites. nginx as reverse proxy can also work well.

 

Not heard of nginx. Can you give more details on how to configure?

[terraGirl]

Not sure what your server set up is. This is some generic info: http://www.linuxjournal.com/magazine/nginx-high-performance-web-server-and-reverse-proxy

 

If you have a server admin, please discuss with them, they will be able to advise you on the best set-up for your requirements.

[fernandokerber]

Hi. Thanks for your replies.

 

I forgot to mention that my problem is specifically in the order.php and a little bit in cart.php

 

I used Firebug and got surprised with the loading time of order.php. It gets 22 seconds just "wating".

 

What is this "Waiting"?

 

How can I decrease all this time?

 

(I got some Firebug prints)

 

 

Thanks again!

[fernandokerber]

Hello fernandokober,

 

Thanks for the message. Have you checked any server error logs that might tell you more information about why the site is running slow. Also, you can download firebug for firefox add-on to see if FireBug shows any error. I hope this helps! Thank you for choosing PrestaShop!

 

 

Have you resolved the error? Based on your screenshot I've checked http://www.decorarunhas.com.br/loja/ and that loads reasonably quick for me (based in the UK, using Firefox). If you still have issues, let me know, happy to send screenshots from my connection to show speed.

 

PS: memcache is good but usually only availale for dedicated servers / VPS. It's certainly worth discussing with your provider if you have a dedi box, but it's not the only option to speed up sites. nginx as reverse proxy can also work well.

 

Hi. Thanks for your replies.

 

I forgot to mention that my problem is specifically in the order.php and a little bit in cart.php

 

I used Firebug and got surprised with the loading time of order.php. It gets 22 seconds just "wating".

 

What is this "Waiting"?

 

How can I decrease all this time?

 

(I got some Firebug prints)

 

 

Thanks again!

 

 

 

EDIT:

 

Besides it takes too much time to load, sometimes I get an aborted status of the order.php in Firebug.

 

It is terrible because after the abort it starts loading again.

 

(This is on the third attached printscreen)

Edited August 25, 2012 by fernandokerber (see edit history)

[terraGirl]

Waiting means exactly that - the browser is waiting for a response from the server.

 

The order.php seems to load fine on my test. The only odd thing I found is that you're calling in content from livedemo00.template-help.com - if their server is slow, then your site will be slow.

 

You may wish to check with your hosting provider if you have any specific issues in accessing your site. Connection isssues from your PC/Mac to their server can also account for problems. If you run a tracert on your site you can check if you have any connection errors to the server (a quick google will show you how to run tracerts).

[fernandokerber]

solved.

 

 

solution: reinstall everything from a clean version 1.4.8 because I tried with the new version 1.4.9 and I couldnt import CSV products correclty...

 

bug reported: http://forge.prestashop.com/browse/PSCFI-6434

[fernandokerber]

Waiting means exactly that - the browser is waiting for a response from the server.

 

The order.php seems to load fine on my test. The only odd thing I found is that you're calling in content from livedemo00.template-help.com - if their server is slow, then your site will be slow.

 

You may wish to check with your hosting provider if you have any specific issues in accessing your site. Connection isssues from your PC/Mac to their server can also account for problems. If you run a tracert on your site you can check if you have any connection errors to the server (a quick google will show you how to run tracerts).

 

Yes, we posted at the same time...

 

I did a new install and imported all again and it is working like a charm now.

[benjamin utterback]

Hello Fernando,

 

That is great news! Thank you for posting your solution and changing the thread to reflect [sOLVED]. Happy selling!

 

-Benjamin