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Credit Voucher has odd value


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My client uses the voucher system instead of giving refunds ... it works for him as he supplies the trade and has a lot of returning custom

 

Unfortunately an issue has recently developed ...

 

when the "Generate a voucher" tickbox is used in the order page of the bo, the voucher that is created for the customer seems to have a value of about 78% of the product being refunded

 

 

I cant work out why this is happening

 

We manage 3 prestashop stores that are now all running version 1.4.8.2 only one of them displays this issue

 

 

we have just inherited this project from a different dev who was running it on 1.2.5 ... we upgraded to 1.4.8.2 and this is one of the last remaining issues

 

when it was running 1.2.5 the client tells me this problem did not exist

 

 

Can anyone advise?

Edited by hamish (see edit history)
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