[SOLVED] Unable to complete purchase

[Online Office USA]

Hello,

 

I discovered that my check out page is not working. I am using Authorize.net, PS 1.4.6.2, prestashop_new theme.

 

Authorize.net is in Production mode both in my store as well as at AIM.

 

When my customers go to checkout, they can add an item, enter all of their information and even submit payment but that is where it ends. Once they hit submit they are taken back to step three of the checkout.

 

Their personal information is stored under Customers but no orders are placed and no errors are generated. I have error setting to on in config.inc.php

 

After having spent 7 months building my store, it makes my stomach churn being unable to accept orders... https://onlineofficeusa.com

 

Thanks!

Edited August 17, 2012 by Online Office USA (see edit history)

[Online Office USA]

I contacted Prestashop tech support who instructed me to make sure the permissions on the Authorize.net module folders were set to 755 recursive. They also instructed me to upload the newest version of the module due to a known bug in the module.

 

So I solved this issue by installing the newest version of the Authorize.net module...

Edited August 17, 2012 by Online Office USA (see edit history)