olegirl2000 Posted August 13, 2012 Share Posted August 13, 2012 (edited) I followed someone's directions as to update my theme, and I copied and pasted the theme files into my root folder, but it deleted everything but those files! Now my store is gone and I've got to reinstall. How can I make sure I don't lose my shop products if I try to reinstall????? I see the backup files in my admin folder that I THANKFULLY copied to my desktop. But please, what do I do??? Where do I copy the files and can I update without losing this data? mypaintballworld.net Edited August 13, 2012 by olegirl2000 (see edit history) Link to comment Share on other sites More sharing options...
Hasini Posted August 13, 2012 Share Posted August 13, 2012 It deleted everything but the Themes, Modules and Images directories? and left you with just those that you uploaded? how is that possible? which method did you use to upload? I've had an issue with a theme installation that I tried just now. If you have your backup files on YOUR COMPUTER (!), then just start fresh and install a new PrestaShop, then upload those backup files to your directories. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 13, 2012 Share Posted August 13, 2012 Yes, which FTP are you using? It is surprising that copying theme files would in turn delete all the other files. Very curious. You should always backup ur files before you go into FTP. Thankfully you did, now you can follow Hasini's instructions and start a new version of PS and upload your backup. Thank you for choosing PrestaShop! -Benjamin Link to comment Share on other sites More sharing options...
olegirl2000 Posted August 13, 2012 Author Share Posted August 13, 2012 hey i used filezilla. ok great. so what i will do is do a fresh install, then update those files like the backup folder (with database) and see how that goes. thanks. Link to comment Share on other sites More sharing options...
olegirl2000 Posted August 13, 2012 Author Share Posted August 13, 2012 hello again. i've updated prestashop, and have updated my files... what now? the products don't show up. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 13, 2012 Share Posted August 13, 2012 Once you restore your files from your backup, it will work the same way as before. That is what a backup can do for you Link to comment Share on other sites More sharing options...
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