tdr170 Posted August 1, 2012 Share Posted August 1, 2012 I was going to add Fedex as a shipping carrier and noticed on their website a notification of retiring the API on March 31st of this year. Does anyone know if we will need a new module or will the new structure fron Fedex still work with Fedex module 1.2.6. Here is the notice. Since FedEx Web Services was introduced in August 2007, the FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions were placed in containment and no new services or features have been added. On May 31, 2012, FedEx will retire our legacy FedEx Ship Manager API and FedEx Ship Manager Direct backend systems. Customers that have not transitioned to FedEx Web Services or another FedEx electronic shipping solution by this date will not be able to submit FedEx Ship Manager API or FedEx Ship Manager Direct transactions through the FedEx systems. To ensure you have received proper notification and ample time to make the necessary changes to your systems, we are informing you three years prior to the end-of-life date as you will be required to update your applications. Link to comment Share on other sites More sharing options...
tomerg3 Posted August 1, 2012 Share Posted August 1, 2012 This module does not use Ship Manager, you can use it without anything else needed. Link to comment Share on other sites More sharing options...
tdr170 Posted August 1, 2012 Author Share Posted August 1, 2012 (edited) Ok so I installed the fFedex module, went through the Fedex webservices for my production ket, got the auth key and meter number. received the email containing my password, account number,meter number and a url. In the Fedex module i entered the info like this (***Not 100% sure this is correct info required) ***Your Fedex Account - account number Your Fedex meter Number - number from email Your fedex password - password from email Your Fedex Authentication key - number from email And I get an error saying Prestashop could not connect to FEDEX webservices : No error description found I get green checks on all except Webservice test connection Soap is enables I checked my php.ini and soap does seem to be enables ; Boolean flags can be turned on using the values 1, On, True or Yes. ; They can be turned off using the values 0, Off, False or No. [soap] ; Enables or disables WSDL caching feature. soap.wsdl_cache_enabled=1 ; Sets the directory name where SOAP extension will put cache files. soap.wsdl_cache_dir="/tmp" ; (time to live) Sets the number of second while cached file will be used ; instead of original one. soap.wsdl_cache_ttl=86400 Edited August 1, 2012 by tdr170 (see edit history) Link to comment Share on other sites More sharing options...
tomerg3 Posted August 1, 2012 Share Posted August 1, 2012 I never used the built in Fedex module, as we have our own version. I would do a search in the forum (for "Prestashop could not connect to FEDEX webservices"), as I'm pretty sure I have seen this before, and someone offered a solution, it does sound like you are pretty close. Link to comment Share on other sites More sharing options...
tdr170 Posted August 1, 2012 Author Share Posted August 1, 2012 Have done many searches and have not found a solution, Ipage claims that SOAP is enabled but the yellow triangle still appears in front of the Soap is enabled module status at the top of the module. I have no idea what to do from here. Does anyone using Ipage have this module working. Link to comment Share on other sites More sharing options...
TGB_Beer Posted October 3, 2012 Share Posted October 3, 2012 Have done many searches and have not found a solution, Ipage claims that SOAP is enabled but the yellow triangle still appears in front of the Soap is enabled module status at the top of the module. I have no idea what to do from here. Does anyone using Ipage have this module working. did u ever find a solution? I have the same issue! Link to comment Share on other sites More sharing options...
tomerg3 Posted October 3, 2012 Share Posted October 3, 2012 You can try using http://www.prestashop.com/forums/index.php?/topic/65476-module-fedex-get-real-time-shipping-rates-from-fedex-with-shipping-preview-on-the-product-page/ We offer free installation support and we'll make sure the module is working properly on your server, Link to comment Share on other sites More sharing options...
tdr170 Posted October 3, 2012 Author Share Posted October 3, 2012 In my case it turns out that Ipage does not support PHP soap so I am unable to use the FedEx module. They sent me around in circles until I finally got the right person on the phone. Link to comment Share on other sites More sharing options...
tomerg3 Posted October 3, 2012 Share Posted October 3, 2012 Sucks, but good to know, it's a shame that many hosts simply do not let customer know about all their restrictions.. Link to comment Share on other sites More sharing options...
tdr170 Posted October 3, 2012 Author Share Posted October 3, 2012 Yea they told me they could not install for just one person, the funny thing is that in the control panel they have an icon called simple scripts you can install Prestashop from there. Seems funny to have something as part of your hosting service and yet not be able to fully support it. They also do not support cron jobs so when my contract ends I will be moving to a new host. Link to comment Share on other sites More sharing options...
tomerg3 Posted October 3, 2012 Share Posted October 3, 2012 It's not like installing this extension would affect other sites in any way, I find that sites with such restrictions usually also have poor configuration.... There are free sites that provide crob job support (URL based), a google search will find plenty of them. Link to comment Share on other sites More sharing options...
khodari Posted April 3, 2013 Share Posted April 3, 2013 I have the same problem, but I am using Changeo Presto module. They say the provide free installation support, but my support requests, so far, are in vain. Link to comment Share on other sites More sharing options...
tomerg3 Posted April 3, 2013 Share Posted April 3, 2013 We do provide free support, and we answer and help everyone. If you are the customer I think you are, then we replied to all your messages, and told you to verify your Fedex credentials, as they seem incorrect. When we used our own account info, the module works fine, but with your account info, it returns "Authentication Failed". Having a valid Fedex account in a requirement for the module to work, and this is something you would have to check with Fedex, as we have indicated in every reply we sent you. Link to comment Share on other sites More sharing options...
khodari Posted April 4, 2013 Share Posted April 4, 2013 And I have been telling you many times this is the test information I am getting from FedEx. May be your module does not work with 'test' credentials. Did you try it with test information? Link to comment Share on other sites More sharing options...
tomerg3 Posted April 4, 2013 Share Posted April 4, 2013 Yes, we have tested the module with both test & live accounts. The module is using the standard API that Fedex provides, and we keep current with their releases. Did you try to contact Fedex and double check that you have the correct credentials for rate lookup? Link to comment Share on other sites More sharing options...
khodari Posted April 4, 2013 Share Posted April 4, 2013 Tell you what, I shall send you test information that I just acquired today both the website and e-mail versions. You try to log. I shall use the customer support at Presto Changeo. Link to comment Share on other sites More sharing options...
khodari Posted April 4, 2013 Share Posted April 4, 2013 Now, here is the solution Presto Chargeo suggests: Did you follow the steps below? 1) Visit http://www.fedex.com/us/developer/ Enter your login information and under "I want to go to" pick "Web Services". 2) Click on "Move to Production" in the lower right part of the page. 3) Scroll all the way down and click on "Obtain Production Key". 4) Select "No", "FedEx Web Services for Shipping", and the 3rd option that best matches. 5) Complete the application and you will get an email with your Password and Meter Number. Regards, Tomer. They want me to go blindly into production!!! Have not they claimed that their test credentials were accepted? Why not mine? Sincerely, Nabil Link to comment Share on other sites More sharing options...
tomerg3 Posted April 4, 2013 Share Posted April 4, 2013 I said the account can be used in test mode, but for getting rates the account needs to be in production. It can only get rates with that account, it cannot do anything that would "mess something up". If you follow the steps from the installation instructions, you could use the module, just like the hundreds of customers who bought it anduse it. Link to comment Share on other sites More sharing options...
khodari Posted April 5, 2013 Share Posted April 5, 2013 Well, I have to say that the module failed to work in test mode. However, the production mode did work. 1 Link to comment Share on other sites More sharing options...
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