[SOLVED] TECHNICAL ERROR: unable to save account parsererror

[deedoos]

Hi ,

 

I'm french (sorry for my English)

I've made my first Prestashop Page and that the first time that I write in a forum cause I've a big problem.

 

I leave in deutschland and I'm by 1&1 Deutschland..

Here is my page in two languages :

http://www.goettliche-lederpflege.de/

 

When I had a produckt in a packet and then I write the customer formular and I click to save, I become this error (see „Error.jpg“) :

 

TECHNICAL ERROR: unable to save account

Details:

Error thrown: [objectXMLHttpRequest]

Text status: parsererror

 

I closed this error message and then I have this : see „error2.jpg“

 

Then there is no possibility for a customer to register.

But, le customer and this adress appear in the Back office and the customer receive the mail of confirmation count.

 

My .htaccess file is here (with PHP5 actived) :

 

 

# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution

# WARNING: PLEASE DO NOT MODIFY THIS FILE MANUALLY. IF NECESSARY, ADD YOUR SPECIFIC CONFIGURATION WITH THE HTACCESS GENERATOR IN BACK OFFICE

# http://www.prestashop.com - http://www.prestashop.com/forums

 

Options +FollowSymLinks

AddType x-mapp-php5 .php

AddHandler x-mapp-php5 .php

RewriteEngine On

RewriteBase /

 

<IfModule mod_rewrite.c>

# URL rewriting module activation

RewriteEngine on

 

# URL rewriting rules

</IfModule>

 

# Catch 404 errors

ErrorDocument 404 /404.php

 

<IfModule mod_rewrite.c>

# URL rewriting module activation

RewriteEngine on

 

# URL rewriting rules

</IfModule>

 

# Catch 404 errors

ErrorDocument 404 /404.php

 

<IfModule mod_expires.c>

ExpiresActive On

ExpiresByType image/gif "access plus 1 month"

ExpiresByType image/jpeg "access plus 1 month"

ExpiresByType image/png "access plus 1 month"

ExpiresByType text/css "access plus 1 week"

ExpiresByType text/javascript "access plus 1 week"

ExpiresByType application/javascript "access plus 1 week"

ExpiresByType application/x-javascript "access plus 1 week"

ExpiresByType image/x-icon "access plus 1 year"

</IfModule>

 

FileETag INode MTime Size

<IfModule mod_deflate.c>

AddOutputFilterByType DEFLATE text/html

AddOutputFilterByType DEFLATE text/css

AddOutputFilterByType DEFLATE text/javascript

AddOutputFilterByType DEFLATE application/javascript

AddOutputFilterByType DEFLATE application/x-javascript

</IfModule>

 

 

By searching, I've seen that it could have with the activation of "mbstrings" (see "mbstrings.jpeg" made with a "phpinfo.php" on the root). But I don´t know what it is and if it had really something to have with the error.

I have also made this in my php.ini, but it dio nothing :

 

allow_url_fopen=On allow_url_include=On

mbstring.func_overload = 7

 

I don´t know if it had really something to have with the error but i have no acces to the translate of my Modules cause I have a :

max_input_vars 1000

 

A big Thanks !!! to all that will be trying to helping me...

Edited July 26, 2012 by deedoos (see edit history)

[deedoos]

I've asked in the forge to :

http://forge.prestashop.com/browse/PSCFI-4742

Edited July 26, 2012 by deedoos (see edit history)

[deedoos]

Hi,

I have found a solution. But I think it'll work just for me.

I haved desatived a modul, that was this free modul :

"Activation des comptes clients par email v1.3 par Erico, Mellow971"

I think that's a good modul but it have not work with me.

Sorry and thank you for this forum ! :-)

[zacha]

I've same problem as you.

Client can't "order without account registraction" & "order with creating user account".

 

This two options doesn't working - get pop-up window with same error code as you get.

In BO - ZERO client data like e-mail or name.

 

Anyone solved this error??

Presta v. 1.4.8.2