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PayPal Payment Error Checking Out


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I get this error when checking out with my new Prestashop installation:

Some required information is missing or incomplete. Please correct your entries and try again.

Any idea why? I only accept USD and my whole shop is in that currency.

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  • 2 months later...

The problem is in your paypal "pass through" source code [payment module].

1. The paypal server is not accepting your URL if you are using https and it is not reading your paypal header value.

2. The prestashop program is writing in too many forward slants "///" in your URL and the header values in your paypal payment module is not complete.

Look at your paypal payment module to see if there are to many forward slants in your URL and look at your CPP_HEADER_IMAGE link to see if the value is omitted---><input type="hidden" name="cpp_header_image" value="">.

Correct three [03] https values in your payment module source code:

1.<input type="hidden" name="return" value="https://>
2.<input type="hidden" name="notify_url" value="https://>
3.<input type="hidden" name="cancel_return" value="https://>

Do the above and I believe your payment module will start accepting payments.

Globemar

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  • 5 months later...

In reponse to the paypal payment module error assistance request.

Although Prestashop is free, I am not certain if it is "open source".

However, I will look [again] at the the prestashop "source code" to try an locate the page the paypal payment module errors are on.

When I locate those pages, I will post them here.

Last, I never pass up an opportunity for a free "plug".

Here's my plug: We Ship...You Profit! at....https:///www.adnetservice.com

I will get back to you on the PayPal payment module error as fast as I can.

Sincerely,

GlobeMar

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@roberta Don't worry I've no idea what he's talking about either ;-P Send me a PM with your site url and i'll have a look at what the PayPal module is generating to submit to PayPal and we'll get it sorted. I suspect that the urls aren't being constructed properly due to your server configuration, but need to see what it's generating to identify the problem for sure. If you have a test customer account on your store that would be useful also, to save me creating an account :)

Paul

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