Backstore login page is white

[znsga]

I am running prestashop on a WAMP local server, and I did the installation correctly. When I enter in the localhost/prestashop/adminfoldername) a white page comes up with no login screen. The frontend works fine, but the backend won't let me even try to log in.

[markb]

Hi znsga,

 

Try turning on error reporting:

 

edit config/config.inc.php

 

and change

 

/* Debug only */
@ini_set('display_errors', 'off');
define('_PS_DEBUG_SQL_', false);

 

to

 

/* Debug only */
@ini_set('display_errors', 'on');
define('_PS_DEBUG_SQL_', true);

 

This should give you a better idea of what is going on.

[znsga]

Ok. I enabled the error reporting and this is what I got. What should I do next?

 

http://imgur.com/cqNr5

 

 

( ! ) Warning: require_once(C:\wamp\www\prestashop\sadmin/../images.inc.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in C:\wamp\www\prestashop\sadmin\functions.php on line 28 Call Stack # Time Memory Function Location 1 0.0009 739360 {main}( ) ..\index.php:0 2 0.0439 5925496 include( 'C:\wamp\www\prestashop\sadmin\functions.php' ) ..\index.php:32 [/code]

 

( ! ) Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'C:\wamp\www\prestashop\sadmin/../images.inc.php' (include_path='.;C:\php\pear') in C:\wamp\www\prestashop\sadmin\functions.php on line 28 Call Stack # Time Memory Function Location 1 0.0009 739360 {main}( ) ..\index.php:0 2 0.0439 5925496 include( 'C:\wamp\www\prestashop\sadmin\functions.php' ) ..\index.php:32[/code]

Edited July 24, 2012 by znsga (see edit history)

[markb]

Hi znsga,

 

This error is basically saying you are missing some important files:

images.inc.php from the root folder.

 

Locate this file in your local copy and then upload it to the root folder on your hosting i.e. it shouldn't go into any subfolders, it should be in the same place as 404.php, address.php, etc..

[znsga]

Thanks so much markb for helping me on this.

 

I checked my local copy and images.inc.php wasn't in it, so I unzipped the file again and checked in it and it didn't have images.inc.php either. I have the most recent version (1.4.8.2). Is it possible to just download a non modified images.inc.php?

[markb]

Yes, this should work fine: download a copy from prestashop

 

If I understand you right you are saying this file is missing from the latest download zip?

 

If that is the case you can download the svn copy:

 

http://svn.prestashop.com/trunk/

 

You'll see it listed.

Edited July 24, 2012 by markb (see edit history)

[znsga]

I downloaded and added it into the file, but now I have many more errors. I think I am missing many files somehow. Is there another website I can download Prestashop off of? I am not sure why I am having so many issues with this.

[markb]

You should be downloading from prestashop to get the latest stable version

 

http://www.prestashop.com/en/download

 

or if you have an older version and want to match missing files for a particular version you can get them here

 

http://www.prestashop.com/en/developers-versions

[znsga]

I redownloaded from Prestashop, and it had all the files. I think my original download from Prestashop got corrupted during the download. Everything is working now. Thanks so much for the help!