[Solved] Proposal to Create a New Group in the Forum for Solved Questions

[vivavida]

I'd like to propose to the administrators of the PS.com platform to create a group of discussion for Solved solutions only, so people don't have to look among hundreds of posts, to see if their problem is already solved. No one could make a post in there, only read, and moderators could move easily from general discussion groups to the solved group the posts once the 'Solved' word is placed in the title.

 

There could also be a specific group for asking help, not general discussions. But maybe that's complicating things too much.

 

This could be done for each language, and would optimize the Groups and the time moderators.

 

Hope you like the proposal.

 

Thanks for your time reading.

 

Best regards.

[nadie]

In fact, with the search of the forum, you can filter:

 

http://www.prestashop.com/forums/index.php?app=core&module=search&section=search&do=search&fromsearch=1

 

For example Spanish:

 

 

Search words put: Solucionado

 

Point out -> Only search titles

 

--------------

 

 

Sorry for my English

[vivavida]

A very good solution offered by nadie is to create a subforum called "Solved" and link it to a filter for the word "Solved" for the group in English, "Solucionado" for the group in Spanish, and so on.

 

This way in the subforums users will find:

• News & releases
  
• PrestaShop.com website
  
• Addons website
  
• Solved Problems
  

In the Spanish Group would be:

• Discusión general
  
• Instalación, configuración y actualización
  
• Informes de Bugs (errores)
  
• Petición de ofertas y prestaciones
  
• Modulos gratis, sobrecargas y otras astucias que cambian la vida.
  
• Solucionados
  

This would really ease their job to moderators and users.

 

Thanks for your time reading. Please share your ideas.

Edited July 24, 2012 by vivavida (see edit history)

[phrasespot]

A very good solution offered by nadie is to create a subforum called "Solved"

Is it? I think he is just teling you to do a search for 'Solved' in titles. [sortKey]=date&search_app_filters[core][sortDir]=0&search_app_filters[members][searchInKey]=members&search_app_filters[members][members][sortKey]=date&search_app_filters[members][members][sortDir]=0&search_app_filters[members][comments][sortKey]=date&search_app_filters[members][comments][sortDir]=0&search_app_filters[forums][forums][]=5&search_app_filters[forums][noPreview]=1&search_app_filters[forums][pCount]=&search_app_filters[forums][pViews]=&search_app_filters[forums][sortKey]=date&search_app_filters[forums][sortDir]=0&submit=Search+Now"]Here is one you can bookmark

Edited July 25, 2012 by phrasespot (see edit history)

[nadie]

Is it? I think he is just teling you to do a search for 'Solved' in titles. Here is one you can bookmark

 

Totally agree with phaseroot

 

 

sorry for my English

[nadie]

One must become accustomed to using search engines, that's why they exist.

 

 

Sorry for my English

[vivavida]

Thanks phrasespot! I'll bookmark it!!

[Patric]

Hi everybody,

 

I agree with nadia and phrasespot, this is what the search and the [solved] label are made for.

This is the reason why it is very important to think to mark a topic as [solved] when this is the case. Even if, I confess, it is actually not very convenient to do so. Benjamin Utterback and I will try another to encourage the dev team to add this essential feature.

I now mark this topic as... [solved].

[Giuseppe C.]

Thanks phrasespot!