dombal Posted July 21, 2012 Share Posted July 21, 2012 Hello I use the OGONE plugin and I have in the admin a message "payment error" for bank transfers. The message should be "Pending Payment". For paypal and CB, no problem. Thank you for your lights. D Link to comment Share on other sites More sharing options...
dombal Posted July 28, 2012 Author Share Posted July 28, 2012 nobody ? Link to comment Share on other sites More sharing options...
Dh42 Posted July 28, 2012 Share Posted July 28, 2012 What is the exact error message that you are getting? Are you only using ogone for bank transfers or are you using it for credit cards too? Also what version of the ogone plugin are you using? Link to comment Share on other sites More sharing options...
dombal Posted August 22, 2012 Author Share Posted August 22, 2012 (edited) I'm using Ogone v2.2 with full options : credit card, bank transfer and paypal. The process is ok on Ogone but when i'm back to my shop in the back office the order is written "payment error". 155 d. bal 25,00 € Ogone Erreur de paiement 22/08/2012 09:34:03 Edited August 22, 2012 by dombal (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 22, 2012 Share Posted August 22, 2012 Hello dombal, Thank you for the message. Have you tried to contact the developer of the module? Is there any other specific error you can see. Maybe if you turn "on" errors in your config>>config.inc.php Thank you for choosing PrestaShop! Link to comment Share on other sites More sharing options...
Dh42 Posted August 22, 2012 Share Posted August 22, 2012 He is. It was developed by prestashop. Link to comment Share on other sites More sharing options...
Dh42 Posted August 22, 2012 Share Posted August 22, 2012 As a side note, the module has been broken for a while, but looking at the bug tracker I see that Bruno has fixed it. http://forge.prestashop.com/browse/PSCFI-1530?page=com.atlassian.jira.plugin.system.issuetabpanels%3Aworklog-tabpanel You might try downloading the latest from the svn and seeing if it works. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 22, 2012 Share Posted August 22, 2012 Hello,dombal, have you tried this solution that DesignHaus42 suggested? Thanks! Link to comment Share on other sites More sharing options...
WinBoot Posted March 3, 2013 Share Posted March 3, 2013 Hello, his error most likely had nothing to do with the SHA1-sign (solution suggested by DesignHaus42) I am currently using Prestashop 1.5.3 with the Ogone plugin 2.4 (latest) and it still has this bug. When people pay by using bank transfer, the status changed to "Payment Error" rather then "Pending Payment". All other payment methods work just fine. Is there any solution to this problem? Link to comment Share on other sites More sharing options...
WinBoot Posted March 14, 2013 Share Posted March 14, 2013 Anyone? Link to comment Share on other sites More sharing options...
WinBoot Posted April 25, 2013 Share Posted April 25, 2013 This is still a big issue since all my customers who use bank trasnfer get an e-mail stating that something has gone wrong with their payment Link to comment Share on other sites More sharing options...
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