atvdude01 Posted July 21, 2012 Share Posted July 21, 2012 well i wanted to install prestashop today and everything went smoothly..... until i got to step 3.... so i enter my database info and it connects fine. ive tried it with the root and with another user account on the database. i also tried it without putting email info in.... i host myself with a haiwatha web server through Mine OS (CRUX linux variation). ive deleted the databases multiple times and tried it again.... no luck...... the engine the mysql uses is MyISAM so i set it to that.... is writes to the database no problem but wont advance..... i really would like to get this running. any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
mescalito Posted July 23, 2012 Share Posted July 23, 2012 (edited) I have the exact same problem except that im working under IIS 6.0 server, i have double checked everything and still im not able to pass step 3. Even thouth the DB test works fine Any ideas?? Thank you Edited July 23, 2012 by mescalito (see edit history) Link to comment Share on other sites More sharing options...
Carl Favre Posted July 23, 2012 Share Posted July 23, 2012 Hello both of you, Can you tell me which country you selected? The USA? Link to comment Share on other sites More sharing options...
mescalito Posted July 23, 2012 Share Posted July 23, 2012 Hello Carl I havent selected any country just the instalation language and did selected Spanish, is that the cause of the stuck?? Thanks Link to comment Share on other sites More sharing options...
Carl Favre Posted July 23, 2012 Share Posted July 23, 2012 There was such a bug, fixed now, with Hong Kong and some other countries but not with installation language. You did not send a test email during this step? You entered the DB information and clicked on next and nothing happens right? Link to comment Share on other sites More sharing options...
mescalito Posted July 23, 2012 Share Posted July 23, 2012 Yes i did sent a test email and received it correctly, i even try it whitout puting any stmp info and nothing seems to work. Link to comment Share on other sites More sharing options...
Carl Favre Posted July 23, 2012 Share Posted July 23, 2012 So even without doing the email test, it did not work? Have you also checked on the bug tracker to see if other people were having the same issue with IIS? Link to comment Share on other sites More sharing options...
atvdude01 Posted July 23, 2012 Author Share Posted July 23, 2012 well i selected USA in the process.... and i tried without email.... many times..... nothing helped Link to comment Share on other sites More sharing options...
completepresta Posted September 24, 2012 Share Posted September 24, 2012 I had the same problem and the fix In my case there was a folder _notes created in smarty/compile and smartyv2/compile/ after removing this files the installation resumed. To check what causes the installation getting stuck use firefox and install firebug. After pressing next check firebug and see what error it gives, fix this and it will continue Good luck Link to comment Share on other sites More sharing options...
atvdude01 Posted September 24, 2012 Author Share Posted September 24, 2012 well i got the output from firebug.... <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <title>500 - Internal Server Error</title> <style type="text/css">BODY { color:#ffffff ; background-color:#00000a } DIV { font-family:sans-serif ; font-size:30px ; letter-spacing:20px ; text-align:center ; position:relative ; top:250px } </style> </head> <body> <div>500 - Internal Server Error</div> </body> </html> idk what it means though Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 24, 2012 Share Posted September 24, 2012 Hello atvdude01, thank you for the message. Which version of PrestaShop are you installing? Also, who is your hosting provider. A server 500 error is a server or hosting error. I would check that you meet or exceed the requirements. http://www.prestashop.com/en/system-requirements I hope this helps! Link to comment Share on other sites More sharing options...
completepresta Posted September 24, 2012 Share Posted September 24, 2012 well i got the output from firebug.... <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <title>500 - Internal Server Error</title> <style type="text/css">BODY { color:#ffffff ; background-color:#00000a } DIV { font-family:sans-serif ; font-size:30px ; letter-spacing:20px ; text-align:center ; position:relative ; top:250px } </style> </head> <body> <div>500 - Internal Server Error</div> </body> </html> idk what it means though That's the wrong output, you have to set firebug on 'Console' and in the bar down console on 'All' Then click the + before the GET or POST so it expand. Link to comment Share on other sites More sharing options...
atvdude01 Posted September 24, 2012 Author Share Posted September 24, 2012 "Hello atvdude01, thank you for the message. Which version of PrestaShop are you installing? Also, who is your hosting provider. A server 500 error is a server or hosting error. I would check that you meet or exceed the requirements. http://www.prestasho...em-requirements I hope this helps!" im am installing the version that was newest as of july 20th. i host myself with a Hiawatha web-server. and i meet all the requirements. "That's the wrong output, you have to set firebug on 'Console' and in the bar down console on 'All' Then click the + before the GET or POST so it expand." well i did and there 3 outputs. one is the one i posed already the others are.... _ 1348514136115 engine MyISAM language 0 login **** method createDB mode full name database password ********** server localhost tablePrefix ps_ type MySQL Response Headers Connection close Content-Length 422 Content-Type text/html Date Mon, 24 Sep 2012 19:17:47 GMT Server Hiawatha v7.5 Request Headers Accept */* Accept-Encoding gzip, deflate Accept-Language en-us,en;q=0.5 Connection keep-alive Host 192.168.2.150 Referer http://192.168.2.150/prestashop/install/ User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1 X-Requested-With XMLHttpRequest hope that helps to figure out my problem. im connecting to the server computer with anther computer in my house. Link to comment Share on other sites More sharing options...
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