Mike005 Posted July 19, 2012 Share Posted July 19, 2012 After having an ever increasing number of problems with Prestashop, I abandoned the first installation and started over from scratch. Downloaded a fresh copy of v 1.4.8.2, and installed it on my GoDaddy server which uses Linux/Apache and PHP v5.3.10. The installation is minimal to see if I can get things to work before doing a lot of customization. The store is at www.coclivia.com/store. Right now there are three products in two categories--one Plant, and two Software products. I am having two problems: missing shipping carriers, and unable to upload the file for a downloadable product. This ticket is for the missing shipping carriers. I will create a second ticket for the downloadable product problem. After installing Prestashop on the server, I created product categories, created three products, setup Payments, and Payment Gateways, and then setup Shipping. First I installed/uninstalled modules so I only have UPS and USPS modules in place. Then I configured each module. That was successful, except USPS on the various delivery services shows Priority Mail, Express Mail, and Parcel Post and being "Not Available". USPS technical support says my account is working and is setup to use these services. In the Back Office Shipping tab, I deleted several pre-existing carriers so now I only should have UPS Next Day, UPS Second Day, UPS Ground, USPS First Class, USPS Priority Mail, USPS Express Mail, USPS Parcel Post, and Local Pickup. Priority Mail was setup as my default. Each carrier was edited to only include North America and to add shipping and handling, no tax, etc. Weight Ranges were modified with all USPS options being 0 to 70 lbs., except for First Class. When I try and buy my one setup plant being 8.0 lbs, only UPS shipping options and local pickup appear. Why is the USPS shipping module showing Priority Mail, Express Mail, and Parcel Post as Not Available? Is that what is causing no USPS shipping options from appearing in my Front Office? (I understand First Class is excluded because of the weights involved.) Any help would be appreciated. Thanks, Mike Link to comment Share on other sites More sharing options...
phrasespot Posted July 22, 2012 Share Posted July 22, 2012 This seems to be one of the most troublesome modules. See if this post will be any help. Link to comment Share on other sites More sharing options...
tomerg3 Posted July 22, 2012 Share Posted July 22, 2012 Are you sure you called USPS and asked to be moved into Production mode? Link to comment Share on other sites More sharing options...
Mike005 Posted July 24, 2012 Author Share Posted July 24, 2012 Folks, thanks for the comments. Yes I have verified twice I am on the production server at USPS not the test server. I do appreciate your efforts. Mike Link to comment Share on other sites More sharing options...
tomerg3 Posted July 24, 2012 Share Posted July 24, 2012 If you still cannot get it to work, have a look at http://www.prestashop.com/forums/index.php?/topic/82488-module-usps-get-real-time-shipping-rates-from-usps-with-shipping-preview-on-the-product-page/ as an alternative Link to comment Share on other sites More sharing options...
devilsown Posted July 24, 2012 Share Posted July 24, 2012 Yea the very first versions of prestashops us shipping modals really had issue. The newer ones are better and i I was able to get the newer prestashop modals to work. I thought about going back to the stock prestashop modals because while i like prestochango modal better, it does tend to quit working about once a month. I have sent in numerous emails about it not working but seems to never narrow down the problem. Here is another customer today with the issue. No usps option being shown. Link to comment Share on other sites More sharing options...
3dron Posted August 2, 2012 Share Posted August 2, 2012 Are you talking specifically only about USPS module? I don't want to use a module to calculate shipping prices. I just want my carrier USPS to show up. I can do this without a module, correct? Just as a standard shipping type? I have set weight ranges and tested. All is on properly and active for the country, etc... But the USPS carrier does not show. Could this be a faulty upgrade? Any other things I can try change? Link to comment Share on other sites More sharing options...
RinaldiStudio Posted August 23, 2012 Share Posted August 23, 2012 (edited) This is exactly the same problem I am having. I cannot get my carrier to load during checkout, so in essence the customer cannot complete the order. I want USPS only, worldwide, everything determined by weight. I am new to this, but have never encountered something as frustrating as this. I've been reading the forum for two days and tech support is useless. Can anybody explain the solution in detail? My carrier is not showing up in the shopping cart??!! This is getting retarded. Any help much appreciated. Thanks! Mike Edited August 23, 2012 by RinaldiStudio (see edit history) Link to comment Share on other sites More sharing options...
[email protected] Posted September 11, 2012 Share Posted September 11, 2012 I have had same issues, today after reading another post, I used the "reset" feature on the carrier module and bam, everything is working great. Good luck 1 Link to comment Share on other sites More sharing options...
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