takeabit Posted July 18, 2012 Share Posted July 18, 2012 Hi everybody, My name is Adrien and I am trying to use prestashop to build my e-commerce.By mistake I forgot my admin password.I asked a recovery but I DIDN'T RECEIVE ANY E-MAIL WITH THE PASSWORD. How to recover it? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 Hi Adrien, You can find a great external guide to resetting your admin password here. I hope this helps. -Mike 1 Link to comment Share on other sites More sharing options...
takeabit Posted July 18, 2012 Author Share Posted July 18, 2012 Thank you Mike.Great help. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
Ota Posted May 16, 2014 Share Posted May 16, 2014 (edited) Hi all, I did solve this issue a litte bit differently. I did create a Prestashop database with known password. Was even different PS version that the one that create db with lost password. Than I did export the tablet employee from new database and import it to the database where I did lost password for - and guess what.... it is working and get into the BO. There might be some other issue with other customers password that might be banned or something else, but this did not make me a bit issue. Edited May 16, 2014 by Ota (see edit history) Link to comment Share on other sites More sharing options...
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