Authorize.net Module errors

[taktikz]

Once I enable the authorize.net module, I try a test order and when I hit the payment button, I get the following error: An unrecoverable error occurred: Missing parameter

 

any ideas?

[phrasespot]

PrestaShop version? module version?

[Prestolabels]

PrestaShop version? module version?

 

I am having the same issues. My prestashop version is 1.5.0.9 and the module version is 1.4.2

[Dh42]

What are the error messages that you are getting?

[Prestolabels]

What are the error messages that you are getting?

 

An unrecoverable error occurred: Missing parameter

[tomerg3]

Since you are using a version of PS that is still in development, it is to be expected.

 

I suggest you try to post it in the bug tracker.

[Prestolabels]

Since you are using a version of PS that is still in development, it is to be expected.

 

I suggest you try to post it in the bug tracker.

 

I have this issue posted on the bug tracker as well. The issue seems to be somewhere within the validation.php file.

[taktikz]

I am using PS 1.4.6.2

Any fix for this? Otherwise, I'll be paying for Merchant services for no good reason.

[tomerg3]

Hmmm, I believe the error is coming back from Authorize.net rather than the Prestashop module.

Are you sure your account is active and working?

[Dh42]

Actually those are internal error messages in the module. The way I would trace it is to open the validation.php file and at the top you can see error messages for different results. I would put something identifying in the message.

if (!isset($_POST['x_invoice_num']))
{
Logger::addLog('Missing x_invoice_num', 4);
die('An unrecoverable error occured: Missing parameter');
}
if (!Validate::isLoadedObject($cart))
{
Logger::addLog('Cart loading failed for cart '.(int)$_POST['x_invoice_num'], 4);
die('An unrecoverable error occured with the cart '.(int)$_POST['x_invoice_num']);
}
if ($cart->id != $_POST['x_invoice_num'])
{
Logger::addLog('Conflit between cart id order and customer cart id');
die('An unrecoverable conflict error occured with the cart '.(int)$_POST['x_invoice_num']);
}
$customer = new Customer((int)$cart->id_customer);
$invoiceAddress = new Address((int)$cart->id_address_invoice);
if (!Validate::isLoadedObject($customer) || !Validate::isLoadedObject($invoiceAddress))
{
Logger::addLog('Issue loading customer and/or address data');
die('An unrecoverable error occured while retrieving you data');
}

 

That is what is there, I would change it to something like

if (!isset($_POST['x_invoice_num']))
{
Logger::addLog('Missing x_invoice_num', 4);
die('An unrecoverable error occured: Missing parameter 1st invoice error');
}
if (!Validate::isLoadedObject($cart))
{
Logger::addLog('Cart loading failed for cart '.(int)$_POST['x_invoice_num'], 4);
die('An unrecoverable error occured with the cart 1st cart error '.(int)$_POST['x_invoice_num']);
}
if ($cart->id != $_POST['x_invoice_num'])
{
Logger::addLog('Conflit between cart id order and customer cart id');
die('An unrecoverable conflict error occured with the cart 2nd cart error '.(int)$_POST['x_invoice_num']);
}
$customer = new Customer((int)$cart->id_customer);
$invoiceAddress = new Address((int)$cart->id_address_invoice);
if (!Validate::isLoadedObject($customer) || !Validate::isLoadedObject($invoiceAddress))
{
Logger::addLog('Issue loading customer and/or address data');
die('An unrecoverable error occured while retrieving you data 3rd error');
}

[tomerg3]

DH42, Good find, I was looking at the version from and older PS version...

[Prestolabels]

Actually those are internal error messages in the module. The way I would trace it is to open the validation.php file and at the top you can see error messages for different results. I would put something identifying in the message.

if (!isset($_POST['x_invoice_num']))
{
Logger::addLog('Missing x_invoice_num', 4);
die('An unrecoverable error occured: Missing parameter');
}
if (!Validate::isLoadedObject($cart))
{
Logger::addLog('Cart loading failed for cart '.(int)$_POST['x_invoice_num'], 4);
die('An unrecoverable error occured with the cart '.(int)$_POST['x_invoice_num']);
}
if ($cart->id != $_POST['x_invoice_num'])
{
Logger::addLog('Conflit between cart id order and customer cart id');
die('An unrecoverable conflict error occured with the cart '.(int)$_POST['x_invoice_num']);
}
$customer = new Customer((int)$cart->id_customer);
$invoiceAddress = new Address((int)$cart->id_address_invoice);
if (!Validate::isLoadedObject($customer) || !Validate::isLoadedObject($invoiceAddress))
{
Logger::addLog('Issue loading customer and/or address data');
die('An unrecoverable error occured while retrieving you data');
}

 

That is what is there, I would change it to something like

if (!isset($_POST['x_invoice_num']))
{
Logger::addLog('Missing x_invoice_num', 4);
die('An unrecoverable error occured: Missing parameter 1st invoice error');
}
if (!Validate::isLoadedObject($cart))
{
Logger::addLog('Cart loading failed for cart '.(int)$_POST['x_invoice_num'], 4);
die('An unrecoverable error occured with the cart 1st cart error '.(int)$_POST['x_invoice_num']);
}
if ($cart->id != $_POST['x_invoice_num'])
{
Logger::addLog('Conflit between cart id order and customer cart id');
die('An unrecoverable conflict error occured with the cart 2nd cart error '.(int)$_POST['x_invoice_num']);
}
$customer = new Customer((int)$cart->id_customer);
$invoiceAddress = new Address((int)$cart->id_address_invoice);
if (!Validate::isLoadedObject($customer) || !Validate::isLoadedObject($invoiceAddress))
{
Logger::addLog('Issue loading customer and/or address data');
die('An unrecoverable error occured while retrieving you data 3rd error');
}

 

So are you saying that the error is because it is missing an invoice number? If so how do I fix the error? I get this on every sample order I try to place.

[Dh42]

I am saying that, that is a list of the internal error messages the module creates. I would edit them so you can see what the actual error is, then we can go from there.

[Prestolabels]

I am saying that, that is a list of the internal error messages the module creates. I would edit them so you can see what the actual error is, then we can go from there.

 

In the list of errors this is the one with that error message. There are no others.

 

 

if (!isset($_POST['x_invoice_num']))

{

Logger::addLog('Missing x_invoice_num', 4);

die('An unrecoverable error occured: Missing parameter');

}

[Dh42]

What is the address of your shop?

[Prestolabels]

What is the address of your shop?

 

shopping.prestolabels.com

[Dh42]

Oh, I completely missed that you were using a version > 1.5 Like tomerg3 said, it is not ready for production. The payment modules do not work with it completely yet. Also, there are pretty big changes from v 1.5.09 and 1.5.13, so you should upgrade also.

[devilsown]

Yea the prestashop version imo needs some help. If someones card is declinded it does not pull up any error messages on the screen. Just takes them back to the cc information page. So they try again. And it never charges there card so they get upset and leave and buy from someone else.

 

I been thinking about buying the a.net mod from prestochango to see if that fixes my customers issues. I just bought his paypal modual yesterday and all seems good with it.

[Dh42]

Devilsown, as someone that has used it I would highly recommend it. Unlike the one's from prestashop (except 1.32) it works right out of the box. They are also very responsive to help with issues if they ever come up.

[taktikz]

This is the error I'm getting when replacing the validation.php:

An unrecoverable error occured: Missing parameter 1st invoice error

[Dh42]

You are using 1.4.6.2, right? Send me a link to your store.

[taktikz]

Yes, check pm

Edited July 24, 2012 by taktikz (see edit history)

[Dh42]

Tomerg3 might know this, because I don't off the top of my head. Is

$cart = Context::getContext()->cart;

valid in 1.4.6.2?

[tomerg3]

No, the Context class was introduced in PS1.5

[Prestolabels]

I have downgraded to PS 1.4.8 and I am still having the same problem with the authorize.net module. Please help

[Prestolabels]

I have downgraded to PS 1.4.8 and I am still having the same problem with the authorize.net module. Please help

 

I fixed the problem in 1.5.0.9. You have to have cURL installed in php in order for this to run. I could not find this stated anywhere in the documentation but it is a requirement. Also I removed the invoice number check as that check never passes. If there is a way to fix that I am open to suggestions but removing it works just fine.

 

Thanks for everyones input

[Dh42]

I don't know if the recent changes to the module are compatible with version 1.4.6.

Edited July 25, 2012 by DesignHaus42 (see edit history)

[taktikz]

Any suggestions?

[devilsown]

Only thing i can think of is you have your login or key wrong. check for spaces at the end and begining.

[Dh42]

I haven't had the time to install 1.4.6, but I am thinking it is not compatible because it use's the context class.

[imashav]

Thank you prestolabels.

I have lost quite some time on this, specially due to the vulnerabilities in v1.3.2 that were publicly announced.

I use PS 1.4.8.2

 

This is all due to "x_invoice_num" simply comment out the checks:

 

/*if (!isset($_POST['x_invoice_num']))
{
Logger::addLog('Missing x_invoice_num', 4);
die('An unrecoverable error occured: Missing parameter');
}

if (!Validate::isLoadedObject($cart))
{
Logger::addLog('Cart loading failed for cart '.(int)$_POST['x_invoice_num'], 4);
die('An unrecoverable error occured with the cart '.(int)$_POST['x_invoice_num']);
}

if ($cart->id != $_POST['x_invoice_num'])
{
Logger::addLog('Conflit between cart id order and customer cart id');
die('An unrecoverable conflict error occured with the cart '.(int)$_POST['x_invoice_num']);
}
*/

Edited August 12, 2012 by imashav (see edit history)