mitchh Posted July 17, 2012 Share Posted July 17, 2012 ive made the store and its uploaded, the shop works however the back office doesnt, ive gone into the file and deleted the install part and renamed the admin folder but i just get a blank screen when i choose the address. can someone please help. Mitch Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 17, 2012 Share Posted July 17, 2012 Hi Mitch, Do you get any error messages on the admin page, or is it completely blank? -Mike Link to comment Share on other sites More sharing options...
mitchh Posted July 17, 2012 Author Share Posted July 17, 2012 its completly blank Mike, im just deleting the file from the server via the ftp and im going to reupload it and reinstall it. ive never doe anything like this before and maybe i did it wrong, the guide i have shows (databse engine as MYISAM) but as default it was different so i though about changing it to that this time, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 17, 2012 Share Posted July 17, 2012 Good luck! Are you using our official guide here, or a guide from another source? -Mike Link to comment Share on other sites More sharing options...
mitchh Posted July 17, 2012 Author Share Posted July 17, 2012 i was using this guide, any advice and help would be appreciated Link to comment Share on other sites More sharing options...
mitchh Posted July 17, 2012 Author Share Posted July 17, 2012 http://letsguide.it/cms/prestashop/1/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 17, 2012 Share Posted July 17, 2012 I've actually never heard of that guide or website, so I would personally suggest that you go with the official version I linked above. -Mike Link to comment Share on other sites More sharing options...
mitchh Posted July 17, 2012 Author Share Posted July 17, 2012 ive deleted the old folder and im now installing fromm the file you linked but im getting ths error message, could you help. A Prestashop database already exists, please drop it or change the prefix. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 17, 2012 Share Posted July 17, 2012 ive deleted the old folder and im now installing fromm the file you linked but im getting ths error message, could you help. A Prestashop database already exists, please drop it or change the prefix. You will need to go into your database in order to do this. If you're not sure what to do, call your hosting provider and they should be able to drop it for you relatively easily. -Mike Link to comment Share on other sites More sharing options...
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