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Emails templates stuck (back office differs from real file)


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Hi there,

I'm experiencing a really weird issue:

It looks like, for some reason, mail templates in back office (prestashop 1.4.7.3) are stuck.

Let me explain a bit better:

 

I noticed the order confirmation email template had some problems, at least for me, and changed it. For some reason, the one in back office under tools->translation->mail templates translations, still is the same file. I'm sure of it, cause i even changed the color of the template. I erased part of the template from the order_conf file for test purposes, and still the email template looks like at the beginning.

 

Any idea on what may be going on' Honestly, this goes beyon my comprehension, cause it only happens in on site. in another one, the same template looks okay, and html files are actually changed via back office.

Of course, i forgot to say the email that's sent to the customer is the back office one.

 

How is that possible?

Fabio

Edited by Nemo1 (see edit history)
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