robchef Posted July 13, 2012 Share Posted July 13, 2012 hello i need help i just tryed to log in to the backend of prestashop and i get this error For security reasons, you cannot connect to the Back Office until after you have: - delete the /install folder - renamed the /admin folder (eg. /admin335) Please then access this page by the new url (eg. http://www.domain.tld/admin335) but i been using it for week and i did this when i was told to when i first installed it what do i do please help as i cant get back in Link to comment Share on other sites More sharing options...
robchef Posted July 13, 2012 Author Share Posted July 13, 2012 hello i need help i just tryed to log in to the backend of prestashop and i get this error For security reasons, you cannot connect to the Back Office until after you have: - delete the /install folder - renamed the /admin folder (eg. /admin335) Please then access this page by the new url (eg. http://www.domain.tld/admin335) but i been using it for week and i did this when i was told to when i first installed it what do i do please help as i cant get back in Link to comment Share on other sites More sharing options...
jhnstcks Posted July 13, 2012 Share Posted July 13, 2012 Did you have a look to see if the folders are there again and the admin folder has been changed back? Maybe your host rolled your server back for some reason and didn't tell you. Link to comment Share on other sites More sharing options...
shacker Posted July 14, 2012 Share Posted July 14, 2012 delete the admin folder, or rename the admin folder to other name (admin123 ) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 16, 2012 Share Posted July 16, 2012 I am merging this with your other post on this issue. Please only post each issue once, per the rules of the PrestaShop forums. -Mike Link to comment Share on other sites More sharing options...
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