mmony Posted July 9, 2012 Share Posted July 9, 2012 Hi, I've been struggling with this problem for a week now and I've finally exhausted all the forum posts that come close to my issue, so I'd thought I'd ask and see if anyone has an idea what could be happening and how to fix it. I had prestashop 1.4.7 running properly and completed a database backup and file backup. My plan was to try the 1.5 rc release. After a failed install of 1.5 (needed to ajust permissions before installing), I deleted the shop files and the database and restored my backup. Once restored I tried to navigate to my store page which is in a subdirectory. For some reason, my main store page can not be contacted using the directory structure: http://www.domainname.com/nurturalshop/.'>http://www.domainname.com/nurturalshop/. I now have to enter http://www.domainname.com/nurturalshop/index.php'>http://www.domainname.com/nurturalshop/index.php in order to reach my homepage. Nothing has changed in terms of the location of my shop, just did a restore. Now my usual http://www.domainname.com/nurturalshop/ gives a error message and redirects to the index page of a completely different subdirectory of my website - not my shop. I can reach all my shop pages if I type the full url, but when I click on the store link it fails as mentioned above. I need to find out how to get my homepage to come up properly now. If anyone has an idea what might cause this, I could really use some help. Thanks in advance. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 9, 2012 Share Posted July 9, 2012 Hi mmony, Can you please post a link where we can see this for ourselves? -Mike Link to comment Share on other sites More sharing options...
mmony Posted July 9, 2012 Author Share Posted July 9, 2012 Yes, certainly. Here is the link to where the store should appear: http://www.nurturalhorse.com/nurturalshop/. I can contact other specific pages by entering their url directly like : http://www.nurturalhorse.com/nurturalshop/en/new-products but not the index page. I have tried regenerating the .htaccess file to no effect. Thanks Link to comment Share on other sites More sharing options...
mmony Posted July 10, 2012 Author Share Posted July 10, 2012 Further on this...I added the following to my .htaccess file. RewriteRule ^(/)?$ nurturalshop/index.php [QSA,L] It didn't improve things but this error was more helpful. Not Found The requested URL /n/u/nurturalhorse.com/public/nurturalshop/nurturalshop/index.php was not found on this server. I can't understand why it's appending /n/u/ in front of my URL. Any thoughts on what that might be? Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 10, 2012 Share Posted July 10, 2012 Who is your hosting provider? This is pretty strange, but they would likely be the best ones to ask about this specific issue. Hopefully, they'll have some relevant information in the error logs that can help you properly resolve this. -Mike Link to comment Share on other sites More sharing options...
mmony Posted July 11, 2012 Author Share Posted July 11, 2012 Add this to my htaccess files has fixed the issue with my index.php redirect, but for some reason all other links are now failing. DirectoryIndex index.htm index.php Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now