[email protected] Posted July 3, 2012 Share Posted July 3, 2012 I can't believe I did this ... yes, I can. I installed PS on an account have setup, now need to start creating, but everything I try for admin access fails. Can someone help me (fix for me) this problem? Doug Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Doug, Can you please provide a little more information on your issue, such as any specific error messages you're receiving, or any changes that were made to the site leading up to this error? -Mike Link to comment Share on other sites More sharing options...
[email protected] Posted July 3, 2012 Author Share Posted July 3, 2012 Hi Mike. No errors, installation is ok, just forgot admin login... I have full access to server Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Mike. No errors, installation is ok, just forgot admin login... I have full access to server Is this a brand new installation? -Mike Link to comment Share on other sites More sharing options...
[email protected] Posted July 3, 2012 Author Share Posted July 3, 2012 yes installed maybe two weeks ago no content added to cart yet Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Doug, If you haven't made any edits or changes yet, you may want to just delete everything and reinstall from scratch. However, if you would like to try to recover or reset your password, you can try the two suggestions offered here. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
[email protected] Posted July 3, 2012 Author Share Posted July 3, 2012 thanks, I'll try to reset via db Link to comment Share on other sites More sharing options...
[email protected] Posted July 3, 2012 Author Share Posted July 3, 2012 that worked, thank you for your help Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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