kkim Posted July 2, 2012 Share Posted July 2, 2012 (edited) Chrome & Firefox Error, please verify the card information IE9 Authorize.net returned a malformed response, aborted. It was working. but i dont know why it stopped. so I did upgrade 1.4.7.3 to 1.4.8.2 but still in problem. PrestaShop™ 1.4.8.2 Authorize.net AIM (Advanced Integration Method) v1.3.2 by PrestaShop correct Login ID , Key for Authorize AIM Billing Address and Everything match SSL Works Please help Edited July 2, 2012 by kkim (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi kkim, What sort of changes have you made to your site recently leading up to this error? Additionally, you're actually using an outdated version of the Authorize.net module. The latest version, which you can download here, is actually version 1.4.2. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
kkim Posted July 2, 2012 Author Share Posted July 2, 2012 (edited) thank you mike. I just updated the Authorize aim module to 1.4.2 the error messege changed. Error detail from AuthorizeAIM : This transaction has been declined Edited July 2, 2012 by kkim (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi kkim, I just checked with a developer, and you should not be capable of even seeing that error. Have you made any changes to your tpl files? And can you please post your URL so that we can try to look into this for you? -Mike Link to comment Share on other sites More sharing options...
kkim Posted July 2, 2012 Author Share Posted July 2, 2012 (edited) https://www.herb10.com/order-opc.php its original .tpl from module thank you. Edited July 2, 2012 by kkim (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi kkim, In your Back Office, can you please check Tools > Logs and let us know if you have any error messages listed related to Authorize.net? -Mike Link to comment Share on other sites More sharing options...
kkim Posted July 2, 2012 Author Share Posted July 2, 2012 1 4 Authorize.net returned a malformed response for cart 0 0 2012-06-23 22:26:51 2 4 Missing x_invoice_num 0 0 2012-07-02 14:30:02 these are all. thank you. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 2, 2012 Share Posted July 2, 2012 Hi kkim, This is merely Authorize.net's default error message that the transaction was refused. Please make sure you are using your Production credentials in Production mode (you should have both Production and Sandbox credentials; don't mix them up!). Also, please try re-entering the credentials by hand rather than copy-paste. We've seen the occasional pasting error cause issues in the past. If that does not resolve this, you will want to check directly with Authorize.net. Their error logs should be able to provide more information. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
kkim Posted July 3, 2012 Author Share Posted July 3, 2012 (edited) if i set mode : test from authorize.net = it works but if i set mode : live from authorize.net = error my prestashop version 1.4.8.2 and authorize.net aim module 1.4.2 any idea? thank you Edited July 3, 2012 by kkim (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi kkim, Per the rules of the PrestaShop forums, please only create one thread per issue. I am merging this thread with your existing post on this issue. -Mike Link to comment Share on other sites More sharing options...
imashav Posted July 11, 2012 Share Posted July 11, 2012 After getting unclear complaints from users today, we upgraded the authorizeaim module from 1.3.2 to 1.4.2 and this problem is persistent even after deleting uninstalling, reinstalling, changing credentials etc... Other payment modules work! Link to comment Share on other sites More sharing options...
imashav Posted July 11, 2012 Share Posted July 11, 2012 I reverted back to authorize aim v1.3.2 and functionality returned. Mike, please note that the similarities between our cases are: 1. We both upgraded from 1.4.7.3 to 1.4.8.2 wit authorize aim v1.3.2 installed and running. 2. My module maintained functionality while Kim's did not. 3. I updated the module after some complaints (that I now believe were user error) to v1.4.2 and ended up with the same error as Kim. 4. I disabled -> uninstalled -> deleted v1.4.2 and uploaded the old version from a backup I had. I am back in business. I will follow this thread to see when I can upgrade. I also wonder if you will add functionality for the CIM feature of Authorize.net??? Link to comment Share on other sites More sharing options...
mathanganesh Posted August 6, 2014 Share Posted August 6, 2014 Hi ,I have installed latest version of authorize.net module and Im using prestashop version 1.5.3.1. The authorize details Im using in my cubecart works fine, but the same detail in prestashop not working. It throws Aborted message. Any idea? Link to comment Share on other sites More sharing options...
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