saynernz Posted July 3, 2012 Share Posted July 3, 2012 Hi there, I've set up Prestashop for a client and after a bit of testing, client is saying that there are no new order notifications coming through to his email address. We've set up his email address in Preferences --> Email and when testing, it all works. Is there something else I have to do to get this to work? Order confirmation is going to the purchaser, but no email notification alerts the owner to the new sale. Any thoughts would be great thank you! Link to comment Share on other sites More sharing options...
tdr170 Posted July 3, 2012 Share Posted July 3, 2012 Have you installed and configured mail alerts in the modules/ administation section. Link to comment Share on other sites More sharing options...
curtdonohue Posted July 3, 2012 Share Posted July 3, 2012 saynerzn, Most likely you haven't set up your mail alerts module yet, as tdr170 mentioned above. You can check out a video tutorial on how to set up the mail alerts module here: Understanding the PrestaShop Mail Alerts Module. Hope that helps. Link to comment Share on other sites More sharing options...
saynernz Posted July 4, 2012 Author Share Posted July 4, 2012 Thank you very much for that curtdonohue and tdr170, it was something I've totally overlooked so far. Link to comment Share on other sites More sharing options...
tdr170 Posted July 4, 2012 Share Posted July 4, 2012 Well you saw the tree's, just missed the forest If your problem is solved please mark this post as [solved] Link to comment Share on other sites More sharing options...
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