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[SOLVED] System Compatibility Invalid (Help Solve?)


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I downloaded the Prestashop zip folder from this website from the main page.

 

Prestashop 1.4.8.2

 

I can not continue installing due to the following.

 

It states that I don't have write permissions on the smarty folder, and on the compile folder inside of the smarty_v2 folder.

 

The funny thing is, in the official download on Prestashop's website, I do not have a smarty folder, only smarty_v2, and there is not a compile folder in the smarty_v2 folder....

 

 

Required set-up. Please verify the following checklist items:

 

If you have any questions, please visit our Online documentation and/or Community Forum.

Your configuration is invalid. Please fix the issues below:

  • PHP settings (for assistance, ask your hosting provider):
  • PHP 5.0 or later installed
  • Allowed to upload files
  • Creation of new files and folders allowed
  • GD Library is installed
  • MySQL support is on
  • Write permissions on files and folders:
  • /config
  • /tools/smarty/compile
  • /tools/smarty/cache
  • /tools/smarty_v2/compile
  • /tools/smarty_v2/cache
  • /sitemap.xml
  • /log
  • Write permissions on folders and subfolders/recursively:
  • /img
  • /mails
  • /modules
  • /themes/prestashop/lang
  • /themes/prestashop/cache
  • /translations
  • /upload
  • /download

Optional set-up

  • PHP settings (for assistance, ask your hosting provider):
  • Allowed to open external URLs
  • PHP register global option is off (recommended)
  • GZIP compression is on (recommended)
  • Mcrypt is available (recommended)
  • PHP magic quotes option is off (recommended)
  • Dom extension loaded

Edited by GibbsEricJ (see edit history)
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Hi GibbsEricJ,

I just downloaded a fresh copy of version 1.4.8.2 from our website, and can confirm that the tools/smarty directory is, in fact, included in the download files for PrestaShop. tools/smarty_v2/compile should be present as well.

 

Can you please post a screenshot of your file structure in the area you're looking for these files?

 

-Mike

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You're right. I checked the originally downloaded zip folder, and it's in there. must have been a transfer issue on my behalf.

 

I'm glad I could help! In this situation, the best thing to do would be to delete everything via FTP and then start from scratch. You wouldn't want to go from missing files to duplicate files, would you? :P

 

I'll go ahead and mark this thread as solved for you. Good luck with your new PrestaShop site!

 

-Mike

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