boslife Posted June 29, 2012 Share Posted June 29, 2012 Hello All, Please help me with following issue. When my client recieve the e-mail with confirmation of order, the e-mail template looks very strange: Can I edit this template? If I check the code in Dreamweaver it looks ok, the template is good, but in Outlook it looks like in the attached image. I have checked this on more than 5 different computers, and the problem is same. Please help! ( the webpage is: www.led-uri.ro ) Thanks in advance! Harry Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 29, 2012 Share Posted June 29, 2012 Hi Harry, You can edit your email templates through the Back Office under Tools > Translations > Email template translations. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
boslife Posted July 3, 2012 Author Share Posted July 3, 2012 Hi Mike, That was the way I have edited my e-mails! It looks that the translation tool alterate the code I don`t know how to edit the translation in this case... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Harry, If you have already tried to do so using the "Edit this email template" button, you can also edit the code for the various email templates manually in your site's /mails folder. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
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