Prestolabels Posted June 28, 2012 Share Posted June 28, 2012 I enabled the upload file field for a product and when I upload a file and save it the image is not there. Please help me!! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 28, 2012 Share Posted June 28, 2012 Hi Prestolabels, Can you please post a link where we can test this for ourselves? -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted June 28, 2012 Author Share Posted June 28, 2012 Hi Prestolabels, Can you please post a link where we can test this for ourselves? -Mike Unfortunately the site isn't live yet its running on my intranet. I hope to go live within the next couple of days and I will post a link then. Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 28, 2012 Share Posted June 28, 2012 Unfortunately the site isn't live yet its running on my intranet. I hope to go live within the next couple of days and I will post a link then. Thanks OK, just let us know! -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 OK, just let us know! -Mike Ok the site is now live. Here is a product I created for testing with the custom fields. http://shopping.prestolabels.com/index.php?id_product=30&controller=product Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Prestolabels, In your config/config.inc.php file, please set "display_errors' to "on" and reload the page, and then let us know if you receive any error messages when you try to upload an image. -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 Hi Prestolabels, In your config/config.inc.php file, please set "display_errors' to "on" and reload the page, and then let us know if you receive any error messages when you try to upload an image. -Mike Here are the errors I get when I try to upload an image. Warning: exec() [function.exec]: Unable to fork [file -b --mime-type "C:\WINDOWS\Temp\php1C.tmp"] in D:\Prestashop\classes\ImageManager.php on line 191 Warning: exec() [function.exec]: Unable to fork [file --mime "C:\WINDOWS\Temp\php1C.tmp"] in D:\Prestashop\classes\ImageManager.php on line 193 Warning: exec() [function.exec]: Unable to fork [file -bi "C:\WINDOWS\Temp\php1C.tmp"] in D:\Prestashop\classes\ImageManager.php on line 195 Here is an error I get when I try to delete an image I already uploaded. Fatal error: Call to undefined method Cart::deletePictureToProduct() in D:\Prestashop\controllers\front\ProductController.php on line 171 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Hi Prestolabels, What version of PrestaShop are you using? -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 Hi Prestolabels, What version of PrestaShop are you using? -Mike 1.5.0.9 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Can you please activate the php_info.dll extension on your site? If you're not sure how to do this, your hosting provider should be able to handle it for you. -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 Can you please activate the php_info.dll extension on your site? If you're not sure how to do this, your hosting provider should be able to handle it for you. -Mike The only extension I could find close to that was php_fileinfo.dll is that what you are referring to? I am my own hosting provider so I will have to figure it out if not. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 The only extension I could find close to that was php_fileinfo.dll is that what you are referring to? I am my own hosting provider so I will have to figure it out if not. Yes, I apologize, that is correct. Looks like I accidentally a word there -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 Yes, I apologize, that is correct. Looks like I accidentally a word there -Mike Ok it should be enabled. Is that a fix or a troubleshooting tool? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 3, 2012 Share Posted July 3, 2012 Ok it should be enabled. Is that a fix or a troubleshooting tool? That should hopefully fix it. Be sure to clear your smarty cache and compile directories, as well as your browser's cache, reload the page and let me know if that works any better for you! -Mike Link to comment Share on other sites More sharing options...
Prestolabels Posted July 3, 2012 Author Share Posted July 3, 2012 That should hopefully fix it. Be sure to clear your smarty cache and compile directories, as well as your browser's cache, reload the page and let me know if that works any better for you! -Mike Well now the tab isn't even showing up to get to the customization's. I tried even deleting the product and creating a new one with customization's with no luck. Link to comment Share on other sites More sharing options...
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